Currys warranty ?

David _b

David _b

David _b

Associate
Joined
28 Mar 2004
Posts
2,430
Location
N Ireland
Just curious how they handle things. Got the gf a TV DVD combo. Jvc. From Santa. Now it's having none of the DVD bit.

Anyone used them for warranty stuff. No extended warranty or anything was took out
 
Phone them up collect it next day return It a week later fixed!

That's my experience from just before Xmas after the wife knocked the TV over and smashed the screen.
 
It probably will be an issue.
From my experience, they will tell you to prove that it hasn't stopped working due to damage, and expect you to get a written letter from an independent electrical specialist to say that the item is genuinely faulty and through no fault of your own.
Only then will their know-how muppets agree to take it back under warranty.
 
If it's just gone faulty you'll be looking at the repair route, it can either be collected from home or if you drop it in to a store they'll arrange a collection from there for you.
 
Depends - some of those things could be a straight swap. Bigger TVs are usually always repair but the smaller ones and DVD players I'm not sure. I'd go down to the store or ring the call centre and ask.
 
You get a one year warranty for curry's which your well within, contact them to return it either to a store or have it collected. Can't see you having an issue.
 
If it's what they call "Code 5" you'll have no problems. This means they have a swap/replace agreement with the manufacturer and very little gets contested. When I worked at Curry's 17 years ago, TV combos were Code 5.
 
Fridge freezer delivered today from Currys, they drop it in the kitchn, say 'cya' and start to walk out.
Me 'You're supposed to unpack it and take the packaging away'
Them 'Er... if you really want us to'
Me 'Yes please'
Two minutes later:
Me 'Oh, look at that huge dent...'
******* Currys.
 
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