Daily Mail caused Windows 7 PC to crash irreparably

It will if the bios is resetting every time due to unsaved settings. Usually a warning is issued on boot when the bios is reset anyway.

That's not been my experience. The only thing that's lost is date and time and other such things which are reset. The BIOS can still see the primary boot device.

This isn't to say that the battery shouldn't be replaced though.
 
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However, once we'd got to the desktop, my wife opened Firefox which instantly opened the last viewed page, which was the DM and..... crash. Could not boot Windows again.

I would be tempted to get the system to boot, and remove (uninstall) firefox including all data. Install firefox in chrome and then block the dailymail website via the host file, point it to google or something.

Once resolved I would then be tempted to move from a HDD to a SSD via clone software. Then hope to god it activates.
 
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Cleansing an old install that no doubt has crap on it is always good, but no amount of cleansing will ever beat the speed and night/day improvement you get from simply cloning from a HDD to an SSD.

Agreed, but I was thinking of a clean install on a SSD.

In a very worst case scenario I would have to go back to our storage facility, locate the W7 disc,

You can download a Windows 7 ISO from Microsoft.


There are a couple of tools that will extract the license key too if you need that.
 
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OK, thank you very much to everyone here. There were some very good ideas and suggestions. I had a two hour call with an IT friend from Turkey and after that, the machine is now working better then before!

Yes, Windows 7 is up and running and I even managed to clear out Firefox and add uBlock Origin on it thanks to @mrk. I also did a defrag and a malware scan... it's all good to go.

So... what was the "gotcha" then? The main issue was that the graphics card was on its way out, but why was this making it so that the machine wasn't booting Windows? Well, because the graphics card was dying, and the CMOS battery was dead, the BIOS was getting confused about what to display and was having difficulty switching to onboard even when the VGA was plugged into that port. So it just gave up and had the BIOS running with a black screen.

Fix: we turned the onboard to primary and removed the graphics card. Instant boot into Windows 7. But no 1920zx1080 resolution since the onboard chip didn't have the drivers for it. So we had to download the display drivers for the mobo from the Intel website [not Asus] and then, on reboot, all was perfect.

Thanks to everyone who came in to help. Now the computer should work for longer, oh, and at least we now know the HDD is fine since it's been SMART tested. Will she get an SDD though? Don't hold your breath...

Now, as for that Daily Mail link, you may be wondering, did I retrieve it? Of course I did. Please see it below... and click it at your peril [no issues with it here, btw]...


Have a good night, all.
 
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No issues loading that page on the Windows 7 systems I've got booted up, though as with a lot of those kind of news sites it is an unoptimised mess with way too much **** loading in.
 
No issues loading that page on the Windows 7 systems I've got booted up, though as with a lot of those kind of news sites it is an unoptimised mess with way too much **** loading in.

I don't know how, but I think that, in some way, that page helped 'break' the graphics card. Since that second time we loaded that page, the computer crashed as soon as it attempted to load it. Also, I think that the ad blocker that was on there before was no way as good as uBlock Origin. I since tried that DM page on her computer after cleaning things up, and it was fine.

What this does show, is that the internet can be a nasty place without a good ad-blocker/solution. And that the 'average' user can really get screwed over without the right resources.

The graphics card in question:

 
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Get an SSD and install Linux Mint on it.

I hear you, but if she's not going to move off Windows 7, she's not going to move to Linux.

The thing is, Linux users still think that Mint is enough like Windows for Windows users to move over. It's really not for most Windows people. I moved one girl at work over to Mint on her laptop and she loved it for a few days before somehow deleting network manager. I then gave up on her and I presume she moved back to Windows.
 
You really need to get an SSD in that machine and just clone the hard drive onto it before the hard drive fails. Nothing will be changed or lost by cloning, she just gains a faster machine - everybody's a winner.

I'd be suspicious of the PSU too. It could be that something loaded the GPU hard enough to strain the ageing PSU.
 
I hear you, but if she's not going to move off Windows 7, she's not going to move to Linux.

The thing is, Linux users still think that Mint is enough like Windows for Windows users to move over. It's really not for most Windows people. I moved one girl at work over to Mint on her laptop and she loved it for a few days before somehow deleting network manager. I then gave up on her and I presume she moved back to Windows.
Open Windows 7 cmd to enter:

wmic diskdrive get Name,Model,SerialNumber,Size,Status

See if hard drive is OK or Pred Fail.

If it Pred Fail then get hard disk clone to new SSD now.

PS C:\Users\emsw0> wmic diskdrive get Name,Model,SerialNumber,Size,Status
Model Name SerialNumber Size Status
WDC WD40E31X-00HY4A0 \\.\PHYSICALDRIVE1 WD-WCC4E0JURNL3 4000784417280 Pred Fail
Samsung SSD 850 EVO 1TB \\.\PHYSICALDRIVE2 S21DNSAG201852R 1000202273280 OK
Samsung SSD 980 PRO 2TB \\.\PHYSICALDRIVE0 0025_38B8_11B9_6E9D. 2000396321280 OK

My 4TB WD Blue SSHD still worked fine after installed some apps back in Dec 2022 to checked for SMART failure warned me I have less than 24 hours to backup data since had trouble ran defrag on D: and F: then ran chkdisk to repaired file system and later found critical warning in event viewer dated back on 21 Sept 2022.

Windows Disk Diagnostic detected a S.M.A.R.T. fault on disk WDC WD40E31X-00HY4A0 (volumes D:\;F:\). This disk might fail; back up your computer now. All data on the hard disk, including files, documents, pictures, programs, and settings might be lost if your hard disk fails. To determine if the hard disk needs to be repaired or replaced, contact the manufacturer of your computer. If you can't back up (for example, you have no CDs or other backup media), you should shut down your computer and restart when you have backup media available. In the meantime, do not save any critical files to this disk.

I never heard of SMART Monitoring Tools and downloaded it and ran smartctl d: -a

PS D:\Program Files\smartmontools\bin> smartctl d: -a
smartctl 7.3 2022-02-28 r5338 [x86_64-w64-mingw32-w11-b22621] (sf-7.3-1)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model: WDC WD40E31X-00HY4A0
Serial Number: WD-WCC4E0JURNL3
LU WWN Device Id: 5 0014ee 261767309
Firmware Version: 80.00A80
User Capacity: 4,000,787,030,016 bytes [4.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Device is: Not in smartctl database 7.3/5319
ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sat Jan 14 23:08:02 2023 GMTST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
No failed Attributes found.

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (55740) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 557) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x3035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 241 234 021 Pre-fail Always - 4950
4 Start_Stop_Count 0x0032 093 093 000 Old_age Always - 7634
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 060 060 000 Old_age Always - 29714
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 097 097 000 Old_age Always - 3310
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 432
193 Load_Cycle_Count 0x0032 184 184 000 Old_age Always - 50163
194 Temperature_Celsius 0x0022 110 093 000 Old_age Always - 42
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Aborted by host 10% 29425 -
# 2 Short offline Aborted by host 10% 29424 -
# 3 Short offline Aborted by host 90% 29422 -
# 4 Short offline Completed without error 00% 29420 -
# 5 Extended offline Aborted by host 90% 29409 -
# 6 Short offline Completed without error 00% 29409 -
# 7 Short offline Completed without error 00% 29310 -
# 8 Short offline Completed without error 00% 42 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Ordered 4TB WD Black SN850X on 28 Dec 2022, expected delivery on 4 Jan 2023 but delivery was refused by UPS on 3 Jan 2023 because it had no invoice information on delivery and send back to sender. I contacted WD support and then 2 days later received email with new tracking number said it now on way expect to deliver on 16 Jan 2023. Checked progress it arrived in UK on 13 Jan and today it arrived at Preston, far so good. :)

Oh tell your wife that browsers will be no longer updated on Windows 7 so she will have problem access to many sites. She will need to move to Windows 11 to continue update browsers. Windows 11 will work wonderfully on her old PC fine with some hack to bypass TPM 2.0, CPU, RAM and HDD minimum system requirement.
 
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