Deactivating Vista

Fry750 · 17 Oct 2007 at 17:54

Hello all

I built a new PC back around March and Vista seemed to be working fine. Slowly but surely problems occured, every so often either it'd BSOD or freeze entirely and necessary Windows files would get deleted thus not be able to boot and requiring fresh installs. Anyway, i tried to get on it the other day but says the code has already be used, does this mean i need to deactivate Vista? If so, how?

Also, could there be a problem with my HDD, it's a Seagate Barracuda 320GB SATA II, i'm running Seatools as i type.

Many thanks

Burnsy2023 · 17 Oct 2007 at 17:58

Are you trying to reinstall it on the same machine?

Burnsy

Fry750 · 17 Oct 2007 at 17:59

Yes, but if my HDD is borked, obviously i'd RMA it

Burnsy2023 · 17 Oct 2007 at 18:03

So, your doing a fresh reinstall and it's telling you that you can't activate online?

Burnsy

Fry750 · 17 Oct 2007 at 18:05

Aye pretty much, but i'd like to know if it's worth installing to the same HDD, Seatools just seems to abort the tests, it gets right to the end and then says ABORTED. Same applies to my 100% working HDD

yantorsen · 17 Oct 2007 at 18:09

register youself as a system builder on the ms site.

Burnsy2023 · 17 Oct 2007 at 18:11

yantorsen said:
register youself as a system builder on the ms site.

^^Absolutley no point in doing this whatsoever.

You'll need to format the drive before you reinstall, if it doesn't let you activate online, use the phone activation.

Burnsy

Fry750 · 17 Oct 2007 at 18:34

Well, it will only let me type in my code, i can't even get into the OS. It says it isn't genuine. I've tried the phone activation before but to no avail.

Burnsy2023 · 17 Oct 2007 at 18:36

So you have an OEM licence, installed only on one machine ever (but has been reinstalled multiple times) and you can't activate?

Burnsy

Fry750 · 17 Oct 2007 at 18:44

Yes, unless i have another code.

Glaucus · 17 Oct 2007 at 18:45

what do you mean by the phone doesn't work?

Burnsy2023 · 17 Oct 2007 at 18:45

Phone MS and tell them what I have said in my last post. As long as you havn't lied, MS should activate it for you.

Burnsy

Fry750 · 17 Oct 2007 at 18:55

Ringing the automated line doesn't work, i'll give them the code etc and they'll give me theirs and it still won't work. Ringing MS, am i gonna have to speak to an Arab who can't understand a word i say?

modo77 · 17 Oct 2007 at 18:56

Just speak to them mate, only takes a min. Never had a prob

Priapus · 17 Oct 2007 at 18:59

Fry750 said:
Ringing the automated line doesn't work, i'll give them the code etc and they'll give me theirs and it still won't work. Ringing MS, am i gonna have to speak to an Arab who can't understand a word i say?

Well, I have delt with MS over the phone a lot. Maybe three times a week. I have yet to come across an Arab. Secondly, their system as always worked for me, 100%. Take two minutes out of your time, and phone them.

0800995637

Macro · 17 Oct 2007 at 19:37

Fry750 said:
Ringing the automated line doesn't work, i'll give them the code etc and they'll give me theirs and it still won't work. Ringing MS, am i gonna have to speak to an Arab who can't understand a word i say?

Not really the best attitude for someone asking for help....

Burnsy2023 · 17 Oct 2007 at 19:44

Fry750 said:
Ringing the automated line doesn't work, i'll give them the code etc and they'll give me theirs and it still won't work. Ringing MS, am i gonna have to speak to an Arab who can't understand a word i say?

The code they give you back doesn't work?

Burnsy

Fry750 · 17 Oct 2007 at 19:48

I tell a lie, i don't get as far as them giving me a code back. It just says it can't be verified.

Burnsy2023 · 17 Oct 2007 at 19:52

Fry750 said:
I tell a lie, i don't get as far as them giving me a code back. It just says it can't be verified.

You'll have to talk to an advisor then, just be honest and they'll give you a code.

Burnsy

Fry750 · 17 Oct 2007 at 21:29

Legend, worked a treat. Thanks PAL