Dead HD...GF lappy died..help!

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Portishead, Bristol
Okay the misis has a Samsung P28 lappy and the HD has gone nuts. I was away at time but i got a mate (owns a pc shop) to pull the HD and copy doc's directly off it so she is lucky, she at uni and would be hanging her self no doubt if lost. She does have a back up external HD i made for her which does get used. Her fokes got it fixed where she bought it from and charged her £72 for a new HD#!!

HD that died as shop says is a Samsung MP0402H/SCC

Now i just ran it off my USB thingy and it seams okay but how can i test it to make sure it's okay??

I've asked the misis what happened so here goes

EM - missing you baby says:
i was working on it, and it froze up, and nothing wod happen, i left it to see if it wod unfreeze, and int he end had to press the power button to swtich laptop off, left it for a few mins and then when i turned the laptop on again it came up with the option to start up in safe mode, normal or the other option which i cant remember what it said

EM - missing you baby says:
i treid starting it normally, and it kept coming back to the same option scree, satrt in safe mode, normal or the other, and kept selecting normal mode, after about 10 atempts of starting it that wasy i selcted safe mode, and still nothing happened

Pete - Missing you princess says:
What did the shop say happened to the HD?

EM - missing you baby says:
they said it had a virus on it and that it was damaged

EM - missing you baby says:
and that i wod need to buy a new one

I have a spear P28 here as it goes with no HD so i have even tried it in here after the USB test. I ran AGV virus scan nothing showed, ran nod 32 nothing again! So defo virus fee and her doc are on there. lee (my mate at the shop) did not find any virus when he 1st looked at it to copy her docs.

I've got it in this P28, just about runinng the p28 and windows on there, seams fine. Just done some bench marks. Now i have it back on my lappy via usb2 and wana run some HD test but duno what.

Sorry if this post goes all over the shot
 
Nooooooooo.jpg


Ops.....what now?
 
S077J10XA18333

Cheers dude

Edit: I just had a play there.

This drive with serial number 'S077J10XA18333', model MP0402H/EXP, is under warranty through 31 January, 2008.

So do i phone these pople or online register and reuest rma or what?
 
Last edited:
JayMax said:
You're in warranty still - if you ring Samsung you'll just get transferred to Rexo. Sign up and get the RMA sorted :)

Dude, thank you.

RMA Type: Swap i'll get that off to them asap tormrow. Shame Samsung don't make it that clear or easy!

Naro - Thank you also dude for all your help on testing if is dud or not!

Don's there guys Rock and as my misis just said ''i love you guys.....''

I shall let you know what happens!
 
Update!!

Hello,

We have received your faulty drive and sent replacements to you. You should
receive your shipment within one week from today. If you have not received
your drive within one week, please contact Rexo and we will help you track
your shipment.

Thank you,

The Rexo Team

I sent the drive yesterday, i was not in the mood to move wednesday as it was my b/day.

So i guess i'll see it soon
 
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