Dead Pixel guarantee?

momo56 · 19 Jul 2010 at 13:07

Do OCUK guarantee no dead pixels ? Planning on the dell 3008 but I dont really wanna spend £1K+ if I end up with dead pixels.

Aedus · 19 Jul 2010 at 13:09

I don't think it's down to OcUK, it's down to Dell.

You should check their policies on dead pixels.

Zensuji · 19 Jul 2010 at 13:57

its an "ultrasharp" so dell with cover it for dead pixels for 3 years.

Vertigo · 20 Jul 2010 at 17:12

Zensuji said:
its an "ultrasharp" so dell with cover it for dead pixels for 3 years.

Not a chance. Dell have never offered a "no dead pixel" guarantee on any of their monitors.

Alfie · 20 Jul 2010 at 18:11

Zensuji said:
its an "ultrasharp" so dell with cover it for dead pixels for 3 years.

The premium panel warranty covers bright pixels but not dead ones for some reason.

I had a U2410 with dead pixels though and just told Dell they were bright ones. They never questioned it.

Please be careful when ordering dell monitors from OCUK though. Request written confirmation that they wont remove the works order number from the box first. You wont get any warranty without it.