dead pixel :/

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30 May 2007
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133
just noticed my monitor has lost one of its pixels :mad: :confused:


im sure it has happened today, is there anything that can be done :/




so dam unlucky, one of more than 4 million pixels. if only it was in one of the corners and not noticeable :rolleyes:
 
Very little that can be done unfortunately.

Got one dead centre in my MacBook Pro the other day. It's actually not too bad/noticeable - but still. :(
 
hahha, dam im stupid.


put up a white screen and the "stuck" pixel was there
put up a blue screen and the stuck pixel was there
put up a red screen and it was there


put up a black screen after reading a site that said putting up a black screen will best show up the dead pixel. with the black screen no dead pixel WTF?

put up white and it was back, figured it might be something stuck to the screen so tried to remove it with my nail


worked :P something was on the screen refracting a SINGLE pixel :D


is there a way to burn this thread and try save some face :p
 
:) Good to hear its sorted.

Although that was quite silly its happend to me before :) im always thinking im finding dead pixels on this screen and its always little bits of crud lol
 
Yea but that's if you don't open or use it i thought?
and do they have to refund postal cost? if a monitor arrives with dead pixel?
 
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melbourne720 said:
distance selling regs, 7 days and no questions asked...

Yah, it's not that, it's packaging it all up, paying to get it shipped back (monitors aren't small or light etc), going on a weekend to the post office/courier to get it shipped etc.
 
Iraklis F.C. said:
but they are going to see it has a dead pixel. isnt this a bit risky , they could go after you wouldnt they?
No. Distance selling legislation was put in place for this kind of thing. If you'd bought it from a physical shop, you'd have seen that it had a dead pixel and got a fully working one. With distance selling, you can't try before you buy so you have 7 working days to return it.

See Consumer Direct - http://www.consumerdirect.gov.uk/after_you_buy/buying_at_home/returning-cancelling/ - for more info.

EDIT: This applies to the UK only. Gotta be careful on the internets as some people don't live in the UK.
 
zarquon said:
No. Distance selling legislation was put in place for this kind of thing. If you'd bought it from a physical shop, you'd have seen that it had a dead pixel and got a fully working one. With distance selling, you can't try before you buy so you have 7 working days to return it.

See Consumer Direct - http://www.consumerdirect.gov.uk/after_you_buy/buying_at_home/returning-cancelling/ - for more info.

EDIT: This applies to the UK only. Gotta be careful on the internets as some people don't live in the UK.

Does that mean that even if you open the packaging and check out the TFT and then find a dead pixel or two (but still within the ISO regs) you can then return the TFT, and if so would the (r)etailer have to pay for the carriage, although I guess not as you aren't returning it for a fault you have 'simply' changed your mind....?

All I'm thinking is if I go to the shop in person I can select a TFT and then I pay for it and walk away with it sealed in a box. Although I have collected it I still have not had a chance to test it out until I get home.

If the above does apply then it seems you could be better off getting a TFT delivered to check it out and then return it if you are not happy rather than buy in person or pay some (r)etailers a premium for a dead pixel check...???
 
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For me when i buy one i am getting it from a high st shop
seems the only way to be safe i don't think ocuk do a pixel check.
 
Vimes said:
Does that mean that even if you open the packaging and check out the TFT and then find a dead pixel or two (but still within the ISO regs) you can then return the TFT, and if so would the (r)etailer have to pay for the carriage, although I guess not as you aren't returning it for a fault you have 'simply' changed your mind....?

All I'm thinking is if I go to the shop in person I can select a TFT and then I pay for it and walk away with it sealed in a box. Although I have collected it I still have not had a chance to test it out until I get home.

If the above does apply then it seems you could be better off getting a TFT delivered to check it out and then return it if you are not happy rather than buy in person or pay some (r)etailers a premium for a dead pixel check...???

Essentially you are returning an item as 'unwanted' or 'unsuitable', rather than 'faulty'. The idea being until you physically take possession of the item, or at least see it in the flesh, you might not realise why it is unsuitable.

You have to pay the postage to return the item, and I'm not sure if you get the cost of the original delivery refunded (I think you do though).

I suppose a lot of retailers are realising this, and as such it saves everyone a bit of time and money if you have / they offer a £5 dead pixel check.
 
melbourne720 said:
I suppose a lot of retailers are realising this, and as such it saves everyone a bit of time and money if you have / they offer a £5 dead pixel check.

If only it was £5. :) A 'known' (r)etailer that is local to me wants £30 for checking a 22" TFT for dead pixels, the price changes according to the screen size.

Even though I would not pay that much I would not buy a TFT from them without one as I assume that their tested, but found to have dead pixels TFT's, just end up back in stock to be sold.
 
I thought that as well. Some other examples though where that happens....

Argos - You ask to view an item and they bring it to you, we did it this week with a vacuum cleaner. We wanted to ensure that the tools were on-board and not on the handle. The box didn't tell us that. The person who brought it volunteered to unseal it (although it already had been previously taped up) we checked the appliance and then bought it.

XXXX - Another PC supplier. All the Crucial sticks of memory that they sell (I assume other brands as well) are removed from their sealed boxes and then a warranty type sticker from that shop is applied to show that it was bought from them.

I suppose there are other examples that I could think of but on each of the above the item remains unused and not previously sold and returned. That is not the case though with a TFT that is checked and found to have dead pixels, they have been used, albeit for testing.
 
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