DanGrover said:I just got a new monitor from OC with a dead pixel. Too much hassle sending it back though, bang in the middle.
melbourne720 said:distance selling regs, 7 days and no questions asked...
No. Distance selling legislation was put in place for this kind of thing. If you'd bought it from a physical shop, you'd have seen that it had a dead pixel and got a fully working one. With distance selling, you can't try before you buy so you have 7 working days to return it.Iraklis F.C. said:but they are going to see it has a dead pixel. isnt this a bit risky , they could go after you wouldnt they?
zarquon said:No. Distance selling legislation was put in place for this kind of thing. If you'd bought it from a physical shop, you'd have seen that it had a dead pixel and got a fully working one. With distance selling, you can't try before you buy so you have 7 working days to return it.
See Consumer Direct - http://www.consumerdirect.gov.uk/after_you_buy/buying_at_home/returning-cancelling/ - for more info.
EDIT: This applies to the UK only. Gotta be careful on the internets as some people don't live in the UK.
Vimes said:Does that mean that even if you open the packaging and check out the TFT and then find a dead pixel or two (but still within the ISO regs) you can then return the TFT, and if so would the (r)etailer have to pay for the carriage, although I guess not as you aren't returning it for a fault you have 'simply' changed your mind....?
All I'm thinking is if I go to the shop in person I can select a TFT and then I pay for it and walk away with it sealed in a box. Although I have collected it I still have not had a chance to test it out until I get home.
If the above does apply then it seems you could be better off getting a TFT delivered to check it out and then return it if you are not happy rather than buy in person or pay some (r)etailers a premium for a dead pixel check...???
melbourne720 said:I suppose a lot of retailers are realising this, and as such it saves everyone a bit of time and money if you have / they offer a £5 dead pixel check.