Dealing with websites that ignore your emails

If paypal have done that to you and you used a cc then id do a chargeback then phone paypal letting them know your dissatisfaction in the matter and sort it out there and then, they have no legal right to do this.
 
Halfmad said:
Sorry to sound rude but did you try updating the motherboard bios - you didn't say if you tried that, only that you'd cleared the BIOS.
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I didn't update the bios because i've never done it before. I don't want to **** it up :) I did however try the memory in 2 different machines which take the same sort of memory. It didn't work in either machine.

hux said:
If paypal have done that to you and you used a cc then id do a chargeback then phone paypal letting them know your dissatisfaction in the matter and sort it out there and then, they have no legal right to do this.
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I didn't use a CC, i used a normal debit bank card. I don't think there is anything i can do, but correct me if i'm wrong.

Taken from PP website......

You bought your item on a merchant's website and not on eBay?

The PayPal Buyer Complaint Policy applies to items that are not received and which are purchased on a merchant's website and not on eBay. Claims regarding the quality of goods received are not applicable.

Basically they are not covering me. So in future, if you ordered a laptop from a website and received a brick instead, paypal would just turn round and say " it was delivered, it's not our problem" *****

I should have just said it wasn't delivered.
 
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UnworthyBean said:
There is an option to open a dispute through paypal for a return. They normally respond to that.

I was in a similar situation, Emailed them constantly for about a week then just opened a dispute to which they replied to within about 20 minutes (Coincedence or not?)
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i had to do this with ****** a long time ago

they soon replied once i filed the dispute ! scumbags
 
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