Delivery Query?

[pcassidy4]

Hey guys

Orders a few things on sunday evening. I thought they would have been dispatached yesterday evening but were not. They still havent been dispatched and its not 1.00. Is this normal?

all the things i ordered are in stock

I contacted OCUK via the webnote system but no joy.

Any Ideas

 

[neil3k]

no shop matters on forums

 

[WotDa]

No shop matters on forums.

And, in before the lock.

 

[helmet]

Phone them.

 

[pcassidy4]

What you mean mate?

 

[Confused]

Shop staff do not check the forums for shop-related issues.

If you are having an issue with an order and the webnotes system is not quick enough for you, then call them.

 

[pcassidy4]

Rite. Tryed to ring earlier but just rang. Give it another go. Thanks

 

[Spie]

Give me your order number please and I'll check for you.

 

[.Kencs]

Shop staff do not check the forums for shop-related issues.

If you are having an issue with an order and the webnotes system is not quick enough for you, then call them.

Obviously LOL

 

[Zefan]

no shop matters on forums

That's not true. I don't know where people get this idea from.

 

[pcassidy4]

Sorry for the late reply

order number: OC341971

 

[WotDa]

That's not true. I don't know where people get this idea from.

No posting OcUK order or returns queries
The forums are not to be used for the posting of existing order or returns (RMA) queries. These can often involve delicate issues such as failed credit card authorisation and are best dealt with privately. You can view our Returns Policy here. You can use OcUK's new Webnote system to contact us about order and return queries.

Please be aware that posting complaints about OcUK or their staff, will result in your forums account being suspended. If you persistantly post complaints, then you will be banned.

To me, this thread is an order query...

 

[neil3k]

To me, this thread is an order query...

What he said/

 

[Spie]

Sorry for the late reply

order number: OC341971

Good news - your order shipped today.

Reason for the delay - the Antec case was definitely out of stock and displayed as so on our website at point of order. It was however, still orderable. This explains the confusion regarding stock status.