Dell 2407
- Thread starter Flanno
- Start date
None...they fixed some menu stuff in the OSD as far as I know. People on the Dell forums still complain about banding in all revisions.
Anyway, I have my rig orderered including the 2407....should be here Monday (see sig below).
<edit>Sounds like everyone is enjoying no dead pixels. Hope I am as lucky and it makes it over to Ireland ok. It says on the website about the work order details on the box to quote if you have a warranty problem. Where/what is this exactly ?</edit>
Anyway, I have my rig orderered including the 2407....should be here Monday (see sig below).
<edit>Sounds like everyone is enjoying no dead pixels. Hope I am as lucky and it makes it over to Ireland ok. It says on the website about the work order details on the box to quote if you have a warranty problem. Where/what is this exactly ?</edit>
Cheers mate...was sick of borrowing systems from work.
Had to put together my own eventually....bought a lot of the components over the last few months as money allowed...now near the finish line hope to have it all built by next tuesday the latest. praying for no dead pixels
Had to put together my own eventually....bought a lot of the components over the last few months as money allowed...now near the finish line hope to have it all built by next tuesday the latest. praying for no dead pixels
Just got my 2407. Big blue line going across middle of screen !!
Happens in all video modes, dvi or vga. Even changed cables.
Rang Dell and quoted work order no. 4 year warranty as expected. And new one coming on Thursday but not new - a refurb !! What the hell !! OcUK bought these towards the end of August so they are more then 30 days old as far as Dell are concerned.
Told the tech guy I wanted an A02 or later. What do you think my chances are ?
Also forgot to mention about the dvi cable or stand. Should I hang onto these ?
Happens in all video modes, dvi or vga. Even changed cables.
Rang Dell and quoted work order no. 4 year warranty as expected. And new one coming on Thursday but not new - a refurb !! What the hell !! OcUK bought these towards the end of August so they are more then 30 days old as far as Dell are concerned.
Told the tech guy I wanted an A02 or later. What do you think my chances are ?
Also forgot to mention about the dvi cable or stand. Should I hang onto these ?
Actually as far as Dell are concerned OcUK is another customer and they were sent 230 systems by Dell on the 25th of August. Mine was the 125th system. All written on the box. So according to Dell the system is more then 30 days old and it is up to the reseller to provide a replacement or money back. And they are perfectly correct in this matter.
I will probably take this up with OcUK as regardlesss of what arrangements they made with Dell regarding warranty, OcUK are in fact responsible for warranty on everything they sell for 12 months. That is the law and is something brought up time and time again in the legal column in PC Pro magazine.
I will probably take this up with OcUK as regardlesss of what arrangements they made with Dell regarding warranty, OcUK are in fact responsible for warranty on everything they sell for 12 months. That is the law and is something brought up time and time again in the legal column in PC Pro magazine.
Sareth said:
Dude, did you read my post ? It arrived today from OcUK and it is faulty. OcUK say specifically on their site the warranty is with Dell. My point is OcUK is a middleman and bought the screen over 30 days ago so Dell can only do a refurb. The onus is on OcUK to replace the screen as by law they are responsible for up to 1 year for warranty on any item they sell.
However the way I feel now, there is no way I am paying for postage/insurance back.
Ok, I tried another dvi cable and the screen is perfect !! I can't explain it. Hard to believe I had 2 dud dvi cables.
No backlight bleed, banding that I can see.
Just 1 dead pixel in top left quadrant of screen. black dot. annoying when doing anything with a light background.
I have a service call open with Dell over the other issue and I could easily get a refurb replacement.
Should I ? There is no guarantee I would get a perfect monitor at all.
However because it's a next business day swap out warranty I can basically say what I want to the tech support. I know it sounds dishonest but I don't subscribe to this you have to have 4-6 dead pixels before we do squat policy. I could easily get a replacement over this blue line issue and if I get a screen with backlight bleed, a01 firmware or even 1 dead or stuck pixel, get another replacement ad infinitum till I get a perfect screen. That's what I am leaning towards doing now.
No backlight bleed, banding that I can see.
Just 1 dead pixel in top left quadrant of screen. black dot. annoying when doing anything with a light background.
I have a service call open with Dell over the other issue and I could easily get a refurb replacement.
Should I ? There is no guarantee I would get a perfect monitor at all.
However because it's a next business day swap out warranty I can basically say what I want to the tech support. I know it sounds dishonest but I don't subscribe to this you have to have 4-6 dead pixels before we do squat policy. I could easily get a replacement over this blue line issue and if I get a screen with backlight bleed, a01 firmware or even 1 dead or stuck pixel, get another replacement ad infinitum till I get a perfect screen. That's what I am leaning towards doing now.