hi all ordered a dell laptop 2 days ago payment went through and received my receipt via email and I have just had a email from dell saying due to validation issues your dell order has been cancelled been trying all day to resolve this and customer care has no answers either and waiting for there other department to reply, has anyone else had these problems, oh I also phoned the bank and the money has been taken out
Dell ordering problems ,
- Thread starter kenny_st
- Start date
They have just sent me an email saying they will call me, they just want to make sure it's me that has ordered the computer i.e. Date of birth etc as it's a company card I used, stupid really as they have also said that the laptop is still in transit and this process will not delay the delivery, mad if you ask me
Company card and to work address, after 3 or 4 days they have got back to me asking for a picture of my driving licence and said to send it with in 6 hours, told them to poke it and full refund, they have already took the money out so can't see the problem