1) Was Dell XPS support not previously based out of Canada- just phoned them yesterday and I was having one of those brilliant conversations with someone from India. 
2) Does their online technical support chat EVER work?!?! I swear it's just a broken feature- been trying for 2 days now and not got through to anyone.
2) Does their online technical support chat EVER work?!?! I swear it's just a broken feature- been trying for 2 days now and not got through to anyone.