DHL confusion -help?

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Joined
2 Jan 2009
Posts
416
Hey all, i ordered a power supply on monday, and its sent with DHL, I assumed that the DHL option was next day delivery. although today looking at ocuk order history it says DHL @ Home Northern Ireland (Delivered Mon-Fri): £13.49, nothing about next day.

Looking at the tracking on their site it says my package has been at Manchester Terminal since monday 22:46 no updates since. I am not sure if its stuck at that terminal or lost or just different delivery option then i thought. I am in Northern Ireland btw

Status Date Time Signatory Branch
Arrived At Depot 13/01/09 22:46 MANCHESTER TERMINAL
Departed Depot 13/01/09 16:32 HAMS HALL
Arrived At Depot 13/01/09 16:31 HAMS HALL
Shipment Data Received 13/01/09 MANCHESTER SERVICE CENTR

they are not answering the phone now so will try them again tomorrow.

I a bit ignorant on DHL because of always using city link.

any help advice on what is happening would be greatly appreciated :) thanks
 
Not sure, best bet would be to post it in the customer service forum with your order number so somebody can get onto DHL on your behalf.
 
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