Didn't receive windows key

Associate
Joined
21 Jan 2021
Posts
4
Hi All
I bought my first system from overclockers recently, and received it today. I have set everything up however when I attempt to change taskbar, it has asked me to activate windows. Once I enter the activation screen I am greeted with red text under the key which states 'We can't activate Windows on this device because the product key was already used on another device....' and I can not find any other code in within the packages that I received.

Please help me
Thank you all in advance
 
Man of Honour
Joined
19 Oct 2002
Posts
28,157
Location
Surrey
At a guess you got an OEM rather than Retail version of Windows. So the license will be tied to the motherboard.
 
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