Digital TV set top box problems after channel re allocations

[Chris Wilson]

Hello, I am in the north Shropshire area and the house has three cheap, (and old), Alba STB8 digital set top boxes feeding analogue TV's. Recently the channel allocations were changed on our local transmitter so I did a retune to delete the original channels and get new ones. Despite still not being able to receive ITV4, which went after the last channel change months ago, presumably due to too weak a signal, we now have an issue with BBC2. Immediately after a full re tune BBC2 is present and correct, but after several minutes a box pops up saying something like "29 new channels found, 3 channels have stopped transmitting" Press select to continue. as soon as you press select BBC2 is no longer available. It does the same on all 3 boxes. We have also lost BBC3 and BBC 4 entirely, even immediately after a re tune So, from hoping for a signal increase and the return of Dave and ITV4, we have still lost those, and effectively lost three more channels. There does not appear to be a firmware upgrade available off air. Any ideas? We have another box in the spare room, and that, despite still not picking up a signal for ITV4 or Dave, picks up BBC2 (from the same aerial and distribution amplifier) after the re tune.

Is my only option to buy new boxes? I am tempted to put a dish up and go Freesat, so I can get ITV4 again, and hopefully Dave, too, which has some motor sport on occasionally.


Thanks for any help you can offer.

 

[The_blue]

Same here, bbc was missing yesterday. Back today.

ITV, dave, Channel 5 fazes in and out.

Been driving me nuts for about 6 weeks.

Signal on BBC is great, Channel 3 is up and down daily...

 

[telewebby]

go on this site http://www.digitaluk.co.uk/ we had a guy come in to train us for our company and most answers will be on here.

it depends on what transmitter you are receiving your signal from, the main one or the relay on. it could be picking up both signals and thats why it keeps asking you to retune

alex

 

[SkeeterUK]

Try going to a friends house with the box and tune it there and maybe when u take it home and hook it up the channels will stick that hopefully was correctly found when at your friends.