Disabled WoW account hacked (again!)?

Card details are usually starred out apart from the last 4 digits, or Atleast they were where I worked.

The credit card data is stored in full on a database, it's required for transactions. Blizzard probably use a payment processor to handle all this for them though.
 
The Authenticators were worked out months ago I am sure, they were posts about it on the usual gaming forums.

I've not paid much attention to it, but the only thing I've heard about the authenticator was simply a keylogger that not only logged your password, but the code you put in as well, then the keylogger makes the login fail somehow. The 'hacker' then has your password and an authentication value that will work for about 5 seconds, which they use to log in.

Though if its been broken more comprehensively than this, I'd be interested to hear the details.
 
When I got my new iphone I wiped my 3gs and restored onto my iphone 4 but because it was a different phone it was generating different codes than I needed and wouldn't let me log on,

So I phoned blizzard and got the authenticator removed from my account, in less than a week my account was hacked, Luckily my guild picked up on it before any damage was done,

I activated my new serial number with blizz and got the authenticator up and running again and have never had a problem since

TL;DR Authenticators work
 
Well, my accounts been restored - and as an added bonus, the tool who hacked my account upgraded it to Cataclysm, so I got a free copy of that, and whatever was left of his/her gametime they put on my account.

Just restoring all the gear to my characters that was reimbursed, thought I'd make the most of my "free" game :D
 
I've had my inactive WoW account compromised as well. I definitely do not have malware, nor did I fall for any phishing scams. I suspect that some other insecure website I'd used the same email/password combination on was hacked (it's unfortunate they forced a switch to Battle.net accounts, because my previous account name was unique).

I was very unhappy with Blizzard's support actually - the GM I first spoke to said they would restore my items no problem, but the team the ticket was referred to first restored a few items to an alt and nothing to my main character. I complained, and they did restore some items to that character, but I still had a lot missing which they didn't reimburse, including Argent Tournament items of no monetary value that took a lot of daily quests to build up. I pointed this out, as well as how I was still missing a lot of gold. They not only refused to restore any more items, but basically accused me of lying about how much gold I had before ("we have no records of you ever having it"). I know I'm not wrong about that, because I was running addons tracking all my possessions which I could reference against, and I reported the account theft within a week of its occurring. I don't see why rolling everything back in the past week should be a problem?

Really has made me very disinclined to ever play WoW again.
 
Had this happen 2 times in 2 years playing this game, although I got my account back both times it really annoyed me having to mess about ringing and emailing people to prove I'm the real owner. Never had a problem when I used the Android Battlenet Autheticator though, but part of the reason I stopped playing this game was that it wasn't secure. I never had anything else weird happen to any of my accounts other than my WoW account, so I've no idea how anyone got my details and I always ran with anti virus and such.
 
The Authenticators were worked out months ago I am sure, they were posts about it on the usual gaming forums.

They weren't worked out at all, it was a keylogger that logged the code whilst sending an invalid code to the Blizzard servers.

Trust me if the Authenticators had been worked out you'd have much more to worry about than your WoW account, considering they are pretty standard RSA dongles, that tons of banks use.
 
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