Disconnection issues - What socket is this?

A[L]C · 16 Sep 2006 at 08:39

Can anyone recommend a router I can set the max sync on?

edit: cant get that dmt software to work.. when i try to connect it says there is no server running on the port

edit: got it to try to connect, had to go in to debug mode

http://192.168.2.1/setup.cgi?todo=debug

but it says can not identify modem type

dirtydog · 16 Sep 2006 at 08:55

A[L]C said:
Can anyone recommend a router I can set the max sync on?

I am using the Voyager 205 FWIW

You can get them quite cheaply used. I don't know what the best router would be with that feature though.

edit: cant get that dmt software to work.. when i try to connect it says there is no server running on the port

edit: got it to try to connect, had to go in to debug mode

http://192.168.2.1/setup.cgi?todo=debug

but it says can not identify modem type

Did you download the correct version of DMT for your router as they are all different? And put in your login and password etc?

A[L]C · 16 Sep 2006 at 08:57

dirtydog said:
I am using the Voyager 205 FWIW You can get them quite cheaply used. I don't know what the best router would be with that feature though.

Did you download the correct version of DMT for your router as they are all different? And put in your login and password etc?

Yeah I believe so. It doesnt seem that the DG834G is supported, but the DG834GT is

dirtydog · 16 Sep 2006 at 08:59

Ah sorry - my mistake then

A[L]C · 16 Sep 2006 at 09:12

Arghhh dont know what to do? Should I get a new router then? If so can anyone recommend a good wireless router which I can limit the sync rate on please?

shine · 16 Sep 2006 at 09:48

Linksys or draytek models should suit you fine.

csmager · 16 Sep 2006 at 10:09

The answer was posted way back:

tolien said:
You're probably going to have to ask to get the target SNR margin turned up.

This will have the end result of reducing your sync rate, and all will be well. Just ask your ISP.

Deathwish · 16 Sep 2006 at 12:01

A[L]C said:
Arghhh dont know what to do? Should I get a new router then? If so can anyone recommend a good wireless router which I can limit the sync rate on please?

Speedtouch 585i will do it no problems.

A[L]C · 16 Sep 2006 at 19:07

ISP advised this needs to be done directly with BT - is that correct?

Do I specify what I want it upping to? If so, what would you recommend?

Thanks

csmager · 16 Sep 2006 at 19:10

A[L]C said:
ISP advised this needs to be done directly with BT - is that correct?

Do I specify what I want it upping to? If so, what would you recommend?

Sounds like ISP's telling porkies. You need to get BT Wholesale to do this, and you can try till you're blue in the face - they won't listen to you. They only deal with the ISPs, so you have to go through them.

Not sure if you spec what you want it going to, but iirc the steps are in multiples of 3 (6, 9, 12 etc). Just ask them for the next level up, I suppose.

Berserker · 16 Sep 2006 at 19:19

Yup - as above, that's the ISP's job. Find a customer services agent who knows what they're talking about.

dirtydog · 17 Sep 2006 at 08:53

My ISP (Freedom2Surf) wouldn't do this for me which is why I had to resort to solving the problem myself... which seems to be the norm for ADSL services. I agree that it shouldn't be that way.

A[L]C · 17 Sep 2006 at 09:59

when you say solving the problem yourself, did you get ** snr target raised directly with bt?

dirtydog · 17 Sep 2006 at 10:02

No I mean capping my sync, which results in a higher SNR margin. It is a guaranteed solution because you can just keep reducing it until you hit a stable level.

But yes it would be better to try what tolien and others said first - I hope your ISP is more accommodating than mine was/is.

Really you should be able to contact BT directly, and not have to rely on incompetent and/or disinterested ISPs

tolien · 17 Sep 2006 at 10:15

Ideally it should be automated, and some interface provided to the ISPs. As it is, a human has to look at every request (ergo don't expect it to happen instantaneously).
The DLM should catch it if you're seeing a lot of disconnects too.

Really you should be able to contact BT directly, and not have to rely on incompetent and/or disinterested ISPs

Ugh no, that would be another world of hell. If nothing else, Ofcom would have a field day.

which seems to be the norm for ADSL services

There's an abundance of crappy ISPs...it's not really a reflection on ADSL.

csmager · 17 Sep 2006 at 11:25

dirtydog said:
My ISP (Freedom2Surf) wouldn't do this for me which is why I had to resort to solving the problem myself... which seems to be the norm for ADSL services. I agree that it shouldn't be that way.

One of the reasons I had to leave them - they weren't interested in my problem. CS at F2S has really hit an all time low.

A[L]C · 17 Sep 2006 at 21:04

Deathwish said:
Speedtouch 585i will do it no problems.

Is this the router you have? If so how have you found it?