DNS issues?

BennyC · 10 Sep 2009 at 20:21

Hi guys

I've had a search around and found a few threads but haven't found a solution.

I'm having difficulty with itunes as it keeps 'timing out' when trying to set up the genius bar. Also facebook for some strange reason will not load on my laptop or on my iPhone. 'Connection interupted'.

I've restarted my laptop, router, rebooted my router and tried ipconfig /flushdns but this 'requires elevation' apparently?!

Is it a problem at my end or at my ISPs?

Regards

BennyC

FC1983 · 10 Sep 2009 at 20:25

Are you on Virgin? If so, http://forums.overclockers.co.uk/showthread.php?t=18053075

BennyC · 10 Sep 2009 at 20:38

Im with Tesco

Just tried opendns but doesn't seem to have worked.

I'm not very technical but a friend suggested I command: ping facebook.com and it just timed out. Where as google.co.uk worked with an average of 80ms.

Daegan · 10 Sep 2009 at 21:10

FC1983 was on the money, the Tesco internet service is provided by Virgin Media

dustofnations · 10 Sep 2009 at 21:24

Benny06 said:
Im with Tesco

Just tried opendns but doesn't seem to have worked.

I'm not very technical but a friend suggested I command: ping facebook.com and it just timed out. Where as google.co.uk worked with an average of 80ms.

You can temporarily change to OpenDNS, this has apparently helped most people https://www.opendns.com/start/computer/

FatalSaviour · 10 Sep 2009 at 21:35

Benny06 said:
I've [...] tried ipconfig /flushdns but this 'requires elevation' apparently?!

Regards

BennyC

Are you using Vista or Windows 7?
If so, commands like that require Administrator privileges, so you'll need to run a Command Prompt as Administrator to achieve that.
Hope that makes sense?

P.S. I use OpenDNS on a permanent basis, just as it seems to be more reliable that Be*'s own DNS.

BennyC · 10 Sep 2009 at 21:41

Thanks for the replies guys.

I tried changing to opendns servers in the connection settings but that didn't seem to work.

Thanks for the info about Virgin Media supplying Tesco.

Anybody else having issues too?

FitchTwoDogs · 11 Sep 2009 at 13:58

I guess you will be the sole user so probably administrator of your machine, to launch command prompt with admin priviledges find the start icon for it and right cick it and choose run as administrator (if you can't find the icon type command in the search bar of your Vista program menu)
All said restarting your machine will have the same results as running ipconfig /flushdns as this only clears local DNS and it sounds like more of a network issue with name resolution