Do free calls show up on a BT bill?

freebooter

freebooter

freebooter

Associate
Joined
13 Mar 2003
Posts
1,452
Location
location,location
As per title. Calls made to landlines at off peak are free on BT. Do the numbers called show up on the itemised bill as 0.00 cost or are they just left off?

thanks
 
They are left off. Bill will show total number of free calls made and the total duration. They are not itemised individually.
 
Immsy said:
They are left off. Bill will show total number of free calls made and the total duration. They are not itemised individually.
Click to expand...

Thanks for the answer but I realise my question wasn't very clear. What I need to know is whether the phone number that I called will be shown on the bill ie will it list

0122 222222 6calls ?

Sorry, this question may seem inane but is actually quite important and urgent and I don't have a bill to check.

It is on a bt total broadband package by the way in case that makes a difference.
 
Yep, now your girlfriend is going to find out you've been calling your Ex!!
 
freebooter said:
Thanks for the answer but I realise my question wasn't very clear. What I need to know is whether the phone number that I called will be shown on the bill ie will it list

0122 222222 6calls ?

Sorry, this question may seem inane but is actually quite important and urgent and I don't have a bill to check.

It is on a bt total broadband package by the way in case that makes a difference.
Click to expand...

No it doesnt show up like that either. It looks like this:

Free calls 1:35:25 0.00p

as in 1 hours 35 mins in total of calls costing zero. No numbers are itemised at all for the free ones.
 
Immsy said:
They dont show at all, whether you ask or not. Even on a fully itemised bill, free calls are not itemised.
Click to expand...

Thanks Immsy. Can I ask how sure you are of this? You seem certain but your post contradicts MatU's above. Sorry, but I really need a definitive answer.

thanks
 
mp3kla said:
What exactly have you been calling?

I'm intrigued as to why you wouldn't want it to show up :D
Click to expand...

I won't go into too much detail but I have made several calls to my parent's home phone from another phone. I may soon be in an acrimonious dispute with someone who will have access to that bill. I don't want them to see my parent's no, realise what it is and call my parents. My parents are both elderly and my mother gets very upset quite easily over things like this and the dispute is nothing to do with them. So nothing salacious but it is very important to me to find out whether their no will show on the bill. Unfortunately I do not know the password to the bt.com online bill.
 
Immsy said:
Im sure as I work for BT and I look at bills most days :)
Click to expand...

Thanks, that is reassuring :)

Could I just check one more thing. The phone is on the total broadband package. I used the phone on the hub but I am certain it has not been set up to use the internet calling (voip) that is part of the package. In this case does it use the normal landline through the hub? If so will the calls (all after six and at weekends) come under the free calls?

Sorry to be a pain but I don't have long to sort this out and finding out the details is proving difficult. I just saw in the small print on the web site that it mentions some opt in to the free calls and suggested that the free calls are part of the voip package which I think is included but hasn't been set up yet.

thanks again.
 
freebooter said:
Could I just check one more thing. The phone is on the total broadband package. I used the phone on the hub but I am certain it has not been set up to use the internet calling (voip) that is part of the package. In this case does it use the normal landline through the hub? If so will the calls (all after six and at weekends) come under the free calls?
Click to expand...

All total broadband packages that have the hub and phone sent out are setup on broadband talk. If the hub phone allows you to make calls then the voip is setup. Basic broadband talk package has eve and weekend free calls as standard and is billed in same way, so the calls wont be itemised on the bill. The hub phone does not make the calls on the normal line in any circumstances.
 
freebooter said:
Sorry to be a pain but I don't have long to sort this out and finding out the details is proving difficult. I just saw in the small print on the web site that it mentions some opt in to the free calls and suggested that the free calls are part of the voip package which I think is included but hasn't been set up yet.
Click to expand...

The opt in is for the free call package on the normal landline. All broadband talk users have evening and weekend free calls as standard.
 
You must log in or register to reply here.
Back
Top Bottom