Do I have a case for cancelling my contract?

momo56

momo56

momo56

Soldato
Joined
18 Jul 2009
Posts
3,148
So I'm with orange. The problem is that often when people call me it goes straight to voicemail and then I get a text saying I have a missed call. Makes it really inconvenient when people are trying to call me.

Also orange maps seems to only work 1% of the time!

Both of these problems occur in areas where it is stated that there is excellent coverage. I have had the contract since february. The reason I'm only complaining now is because I have been busy with coursework, work, exams, moving house etc.

What can I do ?
 
sadly not. And all you'll get here is people calling you a fool for waiting at all.

i'm in exactly the same boat with 12 months left on the deal. I'll be getting on Voda in October and trying to wangle a deal with Orange but i doubt i'll get one so i'll just keep the contract till it expires. Its only £20 a month so its no so bad. Still not good tho.
 
hmm surely theres something that can be done ? I also realised there charging me extra monthly for traffic tv which my phone cant even use :(
 
momo56 said:
The reason I'm only complaining now is because I have been busy with coursework, work, exams, moving house etc.
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Unfortunately, you only have yourself to blame then.

momo56 said:
What can I do ?
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Try ringing them or pop instore and see what they say - there is a chance its simply a faulty handset. The worst they can say is no. If that happens, cancel it down to the lowest monthly tariff available and maybe take out a separate SIM only deal to see you through.
 
momo56 said:
Can I actually do that? Making the monthly tariff lower ? Or can they say no to that too ?
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Most will let you lower it to a point. X phone is free on a 30 p/m contract and on a 70 p/m contract. So if you've got the 70 p/m then the chances are they'll let you lower it down to the 30, but not below.
 
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