This is why you buy expensive electronics on a credit card! If so, then this would be a pretty clear S75 claim surely?
It was bought on 0% finance, albeit I paid that off early as I was buying a house.
My laptop will be back with me unrepaired tomorrow (Although I won't be able to get the delivery till Thursday).
Funnily enough, by their own policy I should have had my laptop Friday just gone, they're just that bad at everything they do.