Does EE still offer loyalty discounts ?

2013 · 16 Jan 2018 at 10:45

Hi Guys

Just wondering if EE still offers Loyalty discounts, I was told they stopped offering them.

I have 2 contacts up for renewal but in the past year ive been having signal issues with them and with no loyalty discount Im not sure if i should stick with them.

Will any other provider offer anything better then the standard price if I switch to them ?

tony888 · 16 Jan 2018 at 13:34

Just renewed my contract (sim only) and managed to get 25% off. I asked for my PAC code stating that I found cheaper elsewhere and they instantly matched it.
Worth a try.

Virgin announce a 40GB deal today for £18 so definitely get them to match.

Mylestheone · 16 Jan 2018 at 16:06

Threaten to run off elsewhere/find a deal you like and tell them. They should offer something better.

Kyrne · 16 Jan 2018 at 16:22

I get 20% off though work (online only) and employees of EE get x5 F&F 33% off per year.

tom_e · 16 Jan 2018 at 18:03

Why would you stick with them if you're having signal issues even with some discount :confused:

mrgubby · 16 Jan 2018 at 18:14

When i was due for renewal i haggled with then until they beat the best offers of the rest

2013 · 16 Jan 2018 at 21:03

tom_e said:
Why would you stick with them if you're having signal issues even with some discount

EE has tried to fix the issue, still not perfect but its better then before and because others have their own issues, all new contacts will be full price contacts and in some cases more then EE's new contacts, only o2 and vordaphone has good indoor signal in my areas (on paper) Three has india bases support also has indoor signal issues in my area, vodaphone reviews show they have horrible support not sure if its trie. o2 seam to be good but i don't know, all will have problems and wont know till I try them so its worth asking questions.

ddoubleep · 17 Jan 2018 at 13:08

They still price match but go via retentions. Just ask for PAC and they'll price match competition. I renewed two contracts over Christmas.

2013 · 17 Jan 2018 at 15:41

ddoubleep said:
They still price match but go via retentions. Just ask for PAC and they'll price match competition. I renewed two contracts over Christmas.

So they price match but no discount offers, in thats case ill be joining o2.

mrgubby · 17 Jan 2018 at 17:51

2013 said:
So they price match but no discount offers of thats the case ill be joining o2.

I got a better deal/bundle than any other provider by speaking to retentions

ddoubleep · 17 Jan 2018 at 18:41

2013 said:
So they price match but no discount offers in thats the case ill be joining o2.

They'll happily price match or try and better. I had the discount applied to my account indefinitely until I choose to change tariff. Worth a shot as they could price match o2. They price matched plusnet and virgin for me. Their signal is decent so didn't want headache of switching. No harm in ringing 150 and going through the motions.

RetiredGreyFox · 17 Jan 2018 at 18:56

I was paying £12/month for U/U/2gb and saw a better deal with Virgin for £9 so I rang for my PAC number last year.
Salesman looked at my usage which is very low (500 meg) and said "How does U/U/10gb for £7.50 sound?" so I snapped his hand off.
I still only use about 500meg though.