Don't buy a Vauxhall mokka!

Cookeh said:
Dont Vauxhall offer a 'Lifetime' Warranty (or 100k) on these? Would that not cover it?
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Yeah i tried that 'life time warranty' with the service dept who didn't know what Code 82 was which apparently its a common error :rolleyes: .

He basically argued why should we cover the cost its not our fault. "if it needs a service it needs a service" was his response

I think we can all agree though a new (7month old) shouldn't need its oil changing so soon its just ridiculous built quality.

Rybo89 said:
Vauxhall are just utterly awful.

Astra VXR gearbox going faulty at 43k miles... Massively known worldwide problem. They wasn't bothered and tried charging me £2500+VAT for a replacement.

Rang them for the code for the locking wheel nut key... They would not tell me unless i bought theirs for £35

My friend also had a 3 year old VXR that started to rust on the rear arch where the bumper lines up with the arch. Vauxhall told him i was accident damage so not their problem. The car had never been in a accident, guy had it from new. (again another known issue with astras)

They are just **** poor at looking after their customers.
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Rubbish customer service.... typical we have your money we don't care company.

When I bought it I didn't feel I was spending 22k on a car, felt more like I was buying a television from the high street.
 
I think we can all agree though a new (7month old) shouldn't need its oil changing so soon its just ridiculous built quality.
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With all due respect, No we cant.

As I said. The "Oil change" light will be triggered by an algorithm that takes into consideration a number of factors likely to include Mileage covered, number of regens, number of failed regens, number of "Driving Cycles" and possibly several others.

It is perfectly possible that sub-optimal usage (Short journeys, Stop/starting etc) may well trigger the warning at as little as 7000 miles.

A 30 mile each way journey may well be fine if it is done on a clear DC or Motorway, if it is stop/start driving rarely getting over 40 then you are likely to run into problems with multiple failed regens
 
Orionaut said:
With all due respect, No we cant.

As I said. The "Oil change" light will be triggered by an algorithm that takes into consideration a number of factors likely to include Mileage covered, number of regens, number of failed regens, number of "Driving Cycles" and possibly several others.

It is perfectly possible that sub-optimal usage (Short journeys, Stop/starting etc) may well trigger the warning at as little as 7000 miles.

A 30 mile each way journey may well be fine if it is done on a clear DC or Motorway, if it is stop/start driving rarely getting over 40 then you are likely to run into problems with multiple failed regens
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Yeah get your theory and understanding of it totally agree.

If this is the case then they should market diesels to people who do more that 30 miles straight which lets be honest not everyone does.

Its just the inconvience of it and the megane i had before didn't have any issues with the same A road 50mph commute.

Just my luck I guess. :D
 
lemonade said:
Would never buy Vauxhall's full stop. truly horrible, nasty, awful cars, rather have my nails pulled out. :p

(Would love a Lotus Carlton though. :cool:)
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THIS
They are just as nasty, awful vehicles to work on as well.

Oh I wouldn't want a lotus carlton either. :p
 
Sounds poor TBH. The vast majority of my journeys are 6 miles or so, at an average speed under 50mph, and I've never had a problem. It's not a Vauxhall though. When we were looking for a new car, I wasn't impressed with the local Vauxhall garage, they had a very 'take it or leave it' attitude.
 
I wouldn't worry about it to be honest. Get the service done and then see how it goes from there.

Didn't cars use to have an initial service after 1000 miles for an oil change? I assume this isn't needed these days due to better manufacturing methods but the first service coming early can't hurt.

I know I'm stuck in the dark ages but when I see that cars do 20000 miles on the oil they left the factory with I always think... surely that can't be good.

As for Vauxhall... I'm generally not a fan and am not really looking forward to getting the Insignia estate I keep getting threatened with as a company car :(
 
I'm confused, is the car due a service or are they suggesting a premature oil changes due to the warning light?
If there is a fault then isn't changing the oiI just addressing the symptom rather than the cause?

Also if it's not due a service, why not just get the oil changed? And why the talk of replacing brake pads, they are either worn and need replacing or not.
 
Apparently to get the oil changed you have to get it serviced, its something to do with the lifetime warranty.

Was thing will it need other wear and tear items replacing due to its being 7 months old and the next service ideally from now need doing in another 12 months. Thinking 7+12 would the pads be worn down after 19 months of driving or would they be best doing now? Im sure ill be advised (fleeced) accordingly by the dealer.

Im a noob with cars and the mechanics or wear and tear. :D
 
Lashout_UK said:
Current one's actually quite sweet, diesel aside (just a bit raucous). You'll be fine :)
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I'll be running out the lease on a pre facelift so is that still the case?

Car aside my biggest concern is its rear visibility because it was specced without parking sensors.

Sorry for the off topic :p
 
pa55ive said:
Apparently to get the oil changed you have to get it serviced, its something to do with the lifetime warranty.

Was thing will it need other wear and tear items replacing due to its being 7 months old and the next service ideally from now need doing in another 12 months. Thinking 7+12 would the pads be worn down after 19 months of driving or would they be best doing now? Im sure ill be advised (fleeced) accordingly by the dealer.

Im a noob with cars and the mechanics or wear and tear. :D
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This is a slightly different issue. But is a serious problem with "Extended servicing" (Obviously it was never really a problem with 6 month/6000 mile intervals)

A "Spirited" driver can easily wear out a set of front pads in little more than 20,000 miles. So, if the car has come in for its routine service with 60% (2/3) of the pad thickness remaining. Does the garage advise replacement or not?? (On the grounds that they are unlikely to last to the next scheduled service?

(One cannot always rely on wear indicators either since even high end motors will frequently only have a sensor on one of the 4 pads/axle (And guess which pad invariably has plenty left on it when the others have worn down to the metal and trashed the disks!) And even if they do work effectively, they still won't save you! (*))

The Garage really can't win on this one, either;

a) "You have replaced my pads when they were only 1/3 worn! :mad: "

b) "You didn't replace my worn pads at the last service and now I have to pay ££££ for new disks as well! :mad: "

* Or Indeed c) "My car was only serviced 6 months ago and now the brake warning has come on! You didn't service it properly! :mad:"


There are of course other ways of dealing with this issue, but If one is dealing with the class of new car owner who believes that routine scheduled servicing at the specified intervals will always cover all bases, other than actual component failure, then it has the potential to become become very awkward at times.
 
Jono8 said:
Doubtful.
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I did say I wondered if it was a reason....

One car had a patchy service interval history, one gap between services was 19k, this is the one that used a fair bit, my current one has had rigid 8k intervals yet uses none - it's higher mileage too.


Probably unrelated but it does make me wonder nonetheless.
 
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