DPD Delivery Problem

[malccy]

Thank you freddie64 for linked pdf.

Update: Royal Mail Tracking site just updated with information stating delivery will be on Friday 27th.

Does anyone know if I will be updated personally with results from the Overclockers/DPD investigation? I would like to know if the driver did actually make a mistake, signed off the parcel himself with 'MAL' or if someone at a different address signed 'MAL' and received the parcel. The DPD representative who spoke to me on the day of the false delivery said that as no photo was taken of the delivery, there is just some kind of mistake been made.

 

[freddie64]

If you did not pay for the replacement order, they will probably not tell you as that is between DPD and OCUK. (just my thinking)

 

[ED209]

As Freddie said, its between OCUK and DPD so doubt they will let you know the outcome as they have re sent you with the order.