Draytek 2750 Connection Problem to BT Infinity

Scream · 15 Mar 2015 at 15:29

I installed a Draytek 2750 for BT Infinity in an office a few years ago and it has been solid. A number of weeks ago the office staff couldn't get internet so they changed over to the bt home hub and modem and they were up and working again.

I am only getting round to looking at it and I just can't get it to connect to infinity. I reset it and even upgraded the firmware but still no joy.

I first thought bt might have changed something so a setting in the router needs modified but I put that idea off since the old bt home hub works.

What's the chances something has packed up with the modem in this router?

Cheers

visibleman · 15 Mar 2015 at 15:36

Testing the Draytek on another *DSL connection would be a sure way to find out.

Scream · 15 Mar 2015 at 15:51

I have it home here and still not working. Can someone confirm what username/password you can use to log into bt infinity?

The office was on business infinity and a supplied username/password was supplied.

idmanager · 16 Mar 2015 at 16:59

I have a draytek 2860n on a fibre line with the latest firmware where you can choose to use fibre firmware or adsl firmware the fibre is buggy and keeps dropping connection re flashed with the Adsl firmware and its stable again