DSL-604+ problem

HAPPYSMASH · 2 Mar 2007 at 17:44

i have been having problems with the above router and have to keep unplugging it and plugging it back in for the internet to work, sometimes this does not work and others the internet works but msn doesnt, i'm on orange 8mb(only getting 2.5 due to my phone line) i am trying to get a screen shot of the line condition table but i cant upload anything at all.

all help appreciated
jake

HomerJ · 2 Mar 2007 at 20:19

Hi

First thing is check you have got the latest firmware for the router check by going to Dlinks FTP server Here

Select your model and download the most recent firmware it there is one more recent than the one you are already running

The Deuce · 3 Mar 2007 at 08:39

am i right in saying you can download but not upload, if so then try a programme called DrTCP this may sort the issue out

hth

HAPPYSMASH · 3 Mar 2007 at 11:48

thanks for the replies, i should have said that i have the most recent firmware.

i will try drtcp

thanks
jake

HAPPYSMASH · 3 Mar 2007 at 12:04

well it now uploads so thanks to the duece

i havent been on long enough to see if it disconnects any more

thanks

jake

HomerJ · 3 Mar 2007 at 12:07

your line attenuation is very high and is the likely cause of rhe disconnections. try connectig the modem directly to your master bt socket snd check the stats also if possible try from the test port inside the master socket. What you are looking for is a increase in the sync rates on the upstream and downstream and and decrease in the line Attenuation as 63 is VERY high

HAPPYSMASH · 3 Mar 2007 at 14:15

thanks again,
it is plugged in to the master socket and there isnt a test port inside either, i have tried a shorter cable with the router closer to the socket and nothing changes, do i need to phone orange/bt

thanks

jake

HomerJ · 3 Mar 2007 at 15:15

FIrst thing I would try if possible it use a different router just to see if you get better line stats as the 604+ is pretty old now and a more upto date router might work better so if you can borrow one from a friend just to check the stats with.

otherwise yes get onto Orange explain about the disconnections and the high line Attenuation.

HAPPYSMASH · 3 Mar 2007 at 16:02

thanks, i will contact orange as i dont know anyone with an adsl router.

jake

Carter · 3 Mar 2007 at 16:45

The high attenuation is more than likely related to his line length, I would guess about 5-6KM in length. If you get hold of Orange tech, ask them if they can tell you your actual line length.