1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

dumb support call of the week!

Discussion in 'Networks & Internet Connectivity' started by T180985, 2 Jun 2006.

  1. T180985

    Gangster

    Joined: 22 Aug 2005

    Posts: 230

    just had this call and thought it was funny so i had to share it. basically just had a customer call me as he has bought himself a shiny new firewall and he was complaining that our DNS servers have started port scanning him on port 53 lmfao :rolleyes: god knows why his firewall is alerting him to all the DNS requests lol
     
  2. Stellios

    Capodecina

    Joined: 27 Aug 2004

    Posts: 17,022

    Location: Geordieland

    Hes probably just running Norton or summit :p
     
  3. hybrid

    Wise Guy

    Joined: 18 Nov 2003

    Posts: 1,311

    Location: Newcastle

    Where do you work?
     
  4. LoadsaMoney

    Caporegime

    Joined: 8 Jul 2003

    Posts: 30,062

    Location: In a house

    Why, is he taking the **** outa yer then. :D
     
  5. hybrid

    Wise Guy

    Joined: 18 Nov 2003

    Posts: 1,311

    Location: Newcastle

    lol, nah just curious :p
     
  6. T180985

    Gangster

    Joined: 22 Aug 2005

    Posts: 230

    would rather not say as taking the **** out of customers prob wont go down well lol

    No swearing.

    Otacon
     
  7. Bonjour_Rodney

    Gangster

    Joined: 13 Nov 2004

    Posts: 207

    Location: Newcastle upon Tyne

    But it's great fun! ;)
     
  8. andrewbell1984

    PermaBanned

    Joined: 20 Dec 2005

    Posts: 1,679

    I've had a few problems like that where customers have phoned up saying stupid things, I was creating an account for a member of staff and it has to be 5 charactors or more, I said give me 5 charactors or more password" she replied "cat" i was well in stiches. It took her bout 20 seconds to click on what she just said :eek: funny though I must admit.
     
  9. Bonjour_Rodney

    Gangster

    Joined: 13 Nov 2004

    Posts: 207

    Location: Newcastle upon Tyne

    The computingly challenged!

    I had a member of staff ring to report she "was experiencing problems with her mole."

    ............... [Thinks]

    ... "Do you mean mouse?" I replied

    [Utterly creased under the desk]

    :D
     
  10. Slinwagh

    PermaBanned

    Joined: 20 Apr 2004

    Posts: 6,034

    Location: Far far away....

    One of the funniest support issues i have ever dealt with ended in me saying...

    "No you have to turn the computer on"
     
  11. andrewbell1984

    PermaBanned

    Joined: 20 Dec 2005

    Posts: 1,679

    I bet all technicians have faved that one, I have many times. :rolleyes:
     
  12. T180985

    Gangster

    Joined: 22 Aug 2005

    Posts: 230

    true lol i work for a business ISP thats all im saying ;)
     
  13. KillBoY_UK

    Mobster

    Joined: 20 Apr 2004

    Posts: 4,306

    Location: Oxford

    Ive had simalar subport calls when trying to help people set up the stuff belkin stuff over the phone (i work office superstore chain were im treated like the tec suport of eveything in the store:( ) , anyways the most popular one is people with DSL connection and bought routers without the modem built in even though i said it would'nt work otherwise, then they come back the next day asking for a cable so they can plug there USB modem into one the "internet" port on the back of the router lol , same sort of people that complaned about me when i "fixed" someones printer but it just ran out of ink i said this is the ink chart you need , ask weather i could install it i did , it worked then walked off with the printer then he got ****** when i told him he had to pay for the charts lol , god i hate working in retail , opps ive rambled on abit but you get my point

    No swearing.

    Otacon
     
  14. AtreuS

    Soldato

    Joined: 13 Feb 2004

    Posts: 5,197

    Location: Sealed in my Sarcophagus.

    charts?
     
  15. T180985

    Gangster

    Joined: 22 Aug 2005

    Posts: 230

    i think he means the program you can get that shows you how much ink your printer has left, yea i had a customer who called the other day asking how he can connect the hub he had just bought to his adsl usb modem lmao makes you wondered what goes through some poeples head or what the people that sell it to them are acutally doing in that job lol