e-mail error

Dead Dog · 7 Nov 2008 at 21:29

just gone from ntl to sky,
firstly, following the instructions @ sky to use thunderbird doesn't seem to work, could this be because SMTP/sky wasn't default - did try it but still no go?

secondly, still using ntl email address and original settings from when was with ntl - I can get e-mails sent to @ntlworld.com adresses but can't send anything get error "an error occurred sending mail: the mail server sent an incorrect greeting: aamtaout02-winn.ispmail.ntlw.com connection refused from [90.blar.blar.blar]
is this to do with change in modem?

sorry if this is easy-peasy stuff

help appriciated!

tolien · 7 Nov 2008 at 21:33

You don't say why it "doesn't seem to work" - some sort of error message?

As for the second one, the clue's in the error message ("the mail server sent an incorrect greeting: aamtaout02-winn.ispmail.ntlw.com connection refused from [90.blar.blar.blar]") - VM won't let you send mail through their mail servers unless you're on a VM IP.

Swordfish · 7 Nov 2008 at 21:35

If you have moved ISP's then you wont be able to send emails via the NTL mail server as they will have removed you IIRC.

For SKY use this

http://kb.mozillazine.org/Creating_accounts_in_Thunderbird_for_popular_email_providers

To be honest I would reccomend you get a Gmail address. That way if you change providor again you wont have to change email address again.

Dead Dog · 8 Nov 2008 at 08:38

cheers
was thinking of getting gmail addresses -think I will do, saves future messing about.

as for the first one, in sky's help it says tick one of the boxes, and in the link you gave above it says don't so I'll give that a go.

Ta!