E8500 only showing 1 core!

[rapid64k]

Very odd had a check in my bios settings and I can clearly see that 2 cores are enabled.
in device manager i can see 2 cores enabled..............but in core temp, real temp and cpu-z i can only see one core temp.
Anyone got any ideas why? so am i running both cores or has the temp probe for that core gone down?
only core 0 is visable which is core one.
I suspect that a sensor is stuck. any reason for that and can i send it back to intel?

 

[The Halk]

Have a check on task manager and see if it shows two cores or not.

 

[rapid64k]

1 core only.

 

[marc69]

I remember somebody else having this problem (Different chip, same issue).

I cant remember the solution but im pretty sure it was a 3 letter abreviation like NAT or something, I know its not NAT, just an example.

Sorry I cant be of more help but maybe this jogs somebodys memory.

If I remember it was configured using "MSCONFIG".

I just had a quick look but couldnt find anything obvious.

Another Idea I guess is to try an update the bios

 

[rapid64k]

yes i had a look in the msconfig boot set up you can only select 1 core from the drop down list.

 

[rapid64k]

in device manager under my computer ACPI x86 based pc.
tried selecting HAL in msconfig, im not sure if tem probe is down or if im only using 1 core.

 

[AgedIdiot]

New Cpu ?
New Motherboard ?

or was it all working o'k and then fell over ?

Real Temp can test sensors - then again if it can only see one bit useless.

forgot to add that I understand that Intel do NOT consider a stuck sensor as reason for rejecting

 

[rapid64k]

Thanks for your help guys, its all working now seems system was working fine i just happend to check my sensors.
Ok here is what i did msconfig/boot/advance options/de-select number of processors/click detech HAL/ reboot............then after reboot go back into the hal settings and deselect HAL.
should be ok.

 

[marc69]

That was it HAL. Sorry for not rememebering, i'll remember for sure now

 

[rapid64k]

Hey no probs at least you gave what you had which was a good thing ,thanks anyway.

 

[marc69]

heh, np.

Glad to give what little knowledge I had on the subject.

Nice one for getting it sorted anyway

 

[Craigius]

Hi mate there is a thread here


http://forums.overclockers.co.uk/showthread.php?t=17948181

I know this is a Q6600 but some of the advice in there may help.


Edit:just seen you have got it sorted.

 

[BigBruiserAl]

forgot to add that I understand that Intel do NOT consider a stuck sensor as reason for rejecting

Can send it back back under distance selling if purchased within 7 days, day 1 is the day after you sign for it and they are all working days. Some places say you cant send it back due to this and that dont let them fob you off the law is the law and applies to them too. of course over they time period the above does not apply

 

[rapid64k]

Thanks guys but the problem is already solved as posted above. and thanks for the Intel info.