E900 email setup.

VIRII · 20 Jun 2006 at 12:00

I assume that setting up email is much the same on most phones but I've never done it.

I want to get the headers from my ntlworld acount and have entered the settings as follows:

User name : [email protected]
Email address : [email protected]
SMTP server : smtp.ntlworld.com (that set itself up somehow)
SMTP port : 465 (set itself up)
Connect to POP3 server first (tick in the box)
Protocol type : POP3
POP3 Server : pop.ntlworld.com (set itself to pop3.ntlworld.com but googling says it's supposed to be pop.ntlworld.com)
POP3 Port : 995 (set itself)
User ID : [email protected]
Password : mypasswordandnoitisnotthis

Use SMTP authentication : no tick
(then some sub menus for SMTP as follows)
Same as POP3 : greyed out as no tick in above box
SMTP user ID : greyed out
SMTP password : greyed out
APOP login : no tick in the box
Include attachments : greyed out
Email retrieval limit (1-100) : 30
Secure connection : On

When I ask it to check for email it gives me a connecting message and then after a while says "disconnected from server" but hasn't retrieved anything.

What am I doing wrong?

mcc49 · 20 Jun 2006 at 14:01

try with SMTP port 25 and pop3 port 110, works for me

VIRII · 20 Jun 2006 at 14:45

mcc49 said:
try with SMTP port 25 and pop3 port 110, works for me

Still not seeming to work for me. Seems to connect then gives "disconnected from server" message.

mcc49 · 20 Jun 2006 at 14:55

my settings are like this-

Acc Name: NTL
User Name: [email protected] (replace username)
Email Addess: same as user name
SMTP: smtp.ntlworld.com
SMTP Port: 25
Connect to POP3: ticked
Protocol type: POP3
POP3 server: pop.ntlworld.com
POP3 port: 110
User ID: Username (without @ntlworld.com)
Password: Password
User SMTP auth: not ticked
Same as POP3: not ticked
APOP Login: not ticked
Email retrieval limit: 30
Secure Connection: OFF

Think you're having problem because you set User ID to [email protected] instead of just Username and Secure Connection being On.

Hope this helps

VIRII · 20 Jun 2006 at 22:13

Still not working for me

Thanks for trying though.

mcc49 · 21 Jun 2006 at 11:55

hmm what error message are you getting and are you sure the ports are set right because it automatically changed the port numbers for me when i was configuring mine and had to change it back manually.

VIRII · 21 Jun 2006 at 12:00

mcc49 said:
hmm what error message are you getting and are you sure the ports are set right because it automatically changed the port numbers for me when i was configuring mine and had to change it back manually.

When I ask it to check for email it gives me a connecting message and then after a while says "disconnected from server" but hasn't retrieved anything.

I have a sneaking suspicion it may be an error in the password entry, I can't get a decent reception in my lab, I'll pop outside to see.

Hmm still didn't get my email.
I get the "connecting to server" message with the orange and white "barbers pole" graphic underneath it. That stays on screen and then 60 seconds later I get "disconnected from server".

I have double checked all the settings are the same as you've posted but still no joy.

mcc49 · 21 Jun 2006 at 12:24

sorry I dont know then, I had that long wait with the 'barber pole' when i had the secure connection turned on, but with it turned off it connects within seconds.