Easy Remote Access?

[DHR]

So I've used TeamViewer to fulfil the odd support task with my parents for what must be forever. Every once in a while it comes in useful, but it's never warranted spending out on the full edition.

Recently I've found its gone south and they've gotten increasingly aggressive and pushy with the paid version so I'm looking for a proven alternative.

The one requirement is its either incredibly easy to walk someone through the install/running and it can be accessed unattended. Anything with an initial install that's a breeze would be amazing too, security is important too.

I've looked at a handful but have gone around in a bit of a circle as they all now seem to be cashing in.

 

[Buffalo2102]

Ive always preferred Nomachine to Teamviewer.

 

[DHR]

Now that's one I've not heard of and will be worth a look cheers

 

[bremen1874]

AnyDesk is worth a look.

 

[Semple]

I've not noticed they've become more pushy towards the paid version. There's the pop up when the session closes with a quick advert to the paid version, but that's been like it for donkeys years.

I guess I've just become immune to automatically closing it.

 

[malachi]

So I've used TeamViewer to fulfil the odd support task with my parents for what must be forever. Every once in a while it comes in useful, but it's never warranted spending out on the full edition.

Recently I've found its gone south and they've gotten increasingly aggressive and pushy with the paid version so I'm looking for a proven alternative.

The one requirement is its either incredibly easy to walk someone through the install/running and it can be accessed unattended. Anything with an initial install that's a breeze would be amazing too, security is important too.

I've looked at a handful but have gone around in a bit of a circle as they all now seem to be cashing in.

I use Google Remote these days

https://remotedesktop.google.com/

 

[DHR]

I've not noticed they've become more pushy towards the paid version. There's the pop up when the session closes with a quick advert to the paid version, but that's been like it for donkeys years.

I guess I've just become immune to automatically closing it.

It's when using it on domain machines and accounts that have had a paid account before, presume its down to some form of detection they may have been using when I last tried it.

 

[Deleted member 77746]

I've not noticed they've become more pushy towards the paid version. There's the pop up when the session closes with a quick advert to the paid version, but that's been like it for donkeys years.

I guess I've just become immune to automatically closing it.

Not only that is disconnects your session for 5 mins. Can't be dealing with that. Not sure who uses team viewer any more.

 

[DHR]

Not only that is disconnects your session for 5 mins. Can't be dealing with that. Not sure who uses team viewer any more.

That was driving me nuts too!

I ended up settling on Zoho Assist in the end, cheap as chips and works a treat

 

[Deleted member 77746]

They ruined team viewer been greedy.

 

[bledd]

I use Google Remote these days

https://remotedesktop.google.com/

Was about to suggest this.

Personally, still using TV with parents etc

 

[Daaaavvveee]

I use TeamViewer still, still working fine.
Are you just using it for personnel use?

 

[ANDARIAL]

Reading this thread with interest
TV has always been ideal for me,only connect to 3 mates to sort their problems about once pp per week
Recently it has become useless,managed to get them to `reset`my account but still the same .They think i am using it for business
Will be uninstalling on all their pcs and installing something else

 

[Stoner81]

I used to use Teamviewer a lot too but have switched to Trustviewer now ----> http://trustviewer.com/en

Stoner81.

 

[Deleted member 77746]

I used to use Teamviewer a lot too but have switched to Trustviewer now ----> http://trustviewer.com/en

Stoner81.

That's an awful app. Not sure I trust it.

 

[Stoner81]

A friend recommended it to me a while back and he prefers that over Teamviewer by a mile. I got annoyed with Teamviewer constantly pushing to buy it so I ditched it.

Stoner81.