ebay advice needed

chaotic_uk

chaotic_uk

chaotic_uk

Soldato
Joined
19 Jul 2007
Posts
3,131
Location
notts , uk
i sold my triplex hd3870 xt on ebay which i got from ocuk on the first of march , i test it fully and found it was working ok . now the person who bought it says the following

Hello,

I bought new TRUST 520W power supply but it made no difference and graphics card is still causing the whole system freezing and restarting. As I mentioned before, everything is fine when working in 2D applications, but it fails to work properly as soon as I run 3D Mark 2006 or want to play games. I made a fresh installation of Windows XP and tried various versions of Catalyst drivers including the last 8.3 one. Also I tried to downgrade it to 8.1 version but to no avail. So finally I decided to try the card on my mate`s computer and swapped my Triplex card for his PowerColor ATI Radeon HD3870 one powered with Casecom 500W power supply, but the result was exactly the same. After running the first demo in 3D Mark 2006 it freezed and restarted the system. All components in my computer comply with requirements of the graphics card so I am sure there is something wrong with the card. I am sorry but I have to ask you to return me my money back.

Regards.
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it was working fine when i sent it , what should i do ?
 
Nodiggidy123 said:
your initial post isnt clear. did u buy the gpu on march 1st or sell it on ebay?
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i bought it on the first of march , sold it on the 5th of april and sent it on the 7th and he got it on the 8th

jak731 said:
they had it for over 1 month now, thats plenty of time for them to kill the hardware or get bored of it in my opinion. dont refund them whatever you do
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i had it for a month then sold it

A2Z said:
when did they receive it?

did you give them the original receipt?
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they recieved it on 8/4/08 (sent on the 7th) , and yes i gave him the orig bill of sale
 
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the card was puchased instore by me (cash sale) , i have sent him a message saying if he wants he will have to return the card and reciept so it can be tested and if found to be faulty i will rma it and send the replacement if the rma says it is faulty . i cannot be fairer that that
 
i have just got a reply from him >

Hi,

I fitted plenty of cards into motherboards so I know what to do. My 520W Trust PSU has high-end graphics card PCIE connector able to supply up to 150W in that PCIE branch. My friend`s 500W low-end PSU powers his HD3870 with flying colors, so there is no reason for better PSU at all. My system works fine back with my ATI X1950 PRO 512MB graphics card now, so I deny that card could be damaged by my PC. Also if it was damaged by a static electricity it would not work at all, not only in demanding 3D applications. I don`t want to suspect you of not telling me the truth about the card prior sending it, but I deny your suspicion that my system damaged the card on the other hand. I am going to contact OC UK for a replacement, hopefully they`ll solve the problem. I will keep you informed about the progress and ask you for assistance when needed.

With regards
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he has yet to respond to the psu question etc
 
i once bought a q-tec 600w , had problems returning it cause it had less power than my old oem 350w. nearly had to punch the shop keeper to get my money back lol , he thought i knew nothing about computers lol
 
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