Soldato
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- 22 Jul 2014
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I spotted your problem.
Ebay - And after I usually defend them :)
- Thread starter stoofa
- Start date
I spotted your problem.
I used to set "no returns" and specified in a large font I can't be held accountable for any incompatibilities after having people try to return a CPU that they'd bought for the wrong socket. I'd still have accepted a return had the item truly turned faulty.
....But, I don't use ebay as a seller any more.
It's more than likely not the buyer first account either!
As for the OP, sorry to hear your situation, but as you've said... you've read the stories and are well aware of how notorious the ebay marketplace is, i guess deep down you knew eventually you would have fallen foul of their bad practices.
I'm perfectly happy to purchase things on ebay - not too expensive things. But i wouldn't even consider selling on there.
Soldato
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- 30 Sep 2005
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- 16,717
bad experiences breed bad experiences
one person might get shafted and lose money.....they then do the same thing to re-coup that money.....
one person might get shafted and lose money.....they then do the same thing to re-coup that money.....
Permabanned
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You deserve it for sticking up for a terrible company, it's people like you who keep ebay afloat 
Soldato
- Joined
- 22 Oct 2004
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- 9,086
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- Berkland
Ok, so I have an old laptop that I have listed on ebay, and I am expecting to only get about £20 to £30 for it, and then get screwed over. At the moment a member who has no history but has been a member since August last year is currently winning the item.
What is the best way to cover my backside on this when I ship the item Hermes to him? Should I make a video of the laptop booting and working fine? Whats the best way to protect yourself against dodgy claims on ebay?
What is the best way to cover my backside on this when I ship the item Hermes to him? Should I make a video of the laptop booting and working fine? Whats the best way to protect yourself against dodgy claims on ebay?
By not listing it on there in the first place!
Take video, pics, serial numbers etc etc. You should have altered you settings so people below a certain number of feedback can't bid but too late now for this one.
But at the end of the day they have 6 months to come back to you to say its faulty. My friend had a hudl come back after 5 months abusive use by their child as broken when it was mint when they sold it.
Like it or not, basically selling anything as a private seller on Ebay you are giving 6 months warranty with the item even second hand.
There are some genuine buyers left on Ebay but always bear in mind you might have to give a refund at any time up to 6 months.
Even my gf once got stung with a dress which was brand new when she sold it but came back after it had clearly been worn.
I'd be surprised to see a buyer scamming on a £25 laptop. Why bother.
video of one working device, sell 50 broken devices...
No, I don't mean "no returns" if the item is indeed broken, damaged etc.
I wouldn't for a second attempt to fight a return if the guy had the item and it was obviously faulty, etc.
The "no returns" is "trumped" by EBay's own T&C's in damaged goods etc and that I am happy to adhere to.
However my issue is that the device is working absolutely fine and the issue is a user one. I'm not a business and so DSR (or it's replacement) as far as I know are not something I need to respond to.
Effectively the user wants to return something that he doesn't know how to use or setup and the way he is doing so is bypassing the fact I don't offer a "try before you buy" service by citing "faulty".
I shouldn't need to prove the item is working, they should need to prove it is not. However as Ebay will simply ask buyer "So what is up" and they will reply "Well can't get my broadband working can I" and they will almost certainly rule in his favour.
I've got no proof it works - of course I don't, never had the need to etc.
As I said, not end of the world stuff.
As I'm going to end up with it back then I'm waiting for Ebay's full response - not rolling over just because the buyer is too stupid to set something up.
Thats 3 packets of fags bro, u mad?
Soldato
- Joined
- 30 Sep 2005
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- 16,717
would you believe, people even scam the 99p playstation dualshock thumb triggers
Soldato
- Joined
- 30 Sep 2006
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- Midlands, UK
Should have sold it on the MM instead
Lol, yeah right! MM is just as bad.
I made a mistake selling something recently. I forgot about some of the minutia in the rules.
Pleased my case citing my decent trust score (and how much i spend with OCUK), explaining what happened etc and the overzealous eejits just banned me from MM without further ado.
So i miss out as do those who bought from me.
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I agree. I woudn't expect it to get far. However, if it adds to the buyer previously stating it was fine, then it might help.
Associate
- Joined
- 7 Feb 2009
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- 2,128
There needs to be a real alternative to ebay.
Ebid just doesn't cut it.
Ebid just doesn't cut it.
I've UV pen mark CPU's in the past as well as memory modules.
Didn't ever have anyone trying to return them, but seemed the safest thing to do.
It'll never go anywhere. Their "debt collectors" are just another department of theirs that send threatening letters with bold red text.
PayPal can't take legal action of these "debts" because they have been behind the whole process of the debt materialising.
They'd get laughed out of court if they tried to go anywhere with it, as they've essentially decided based on actions that they have chosen to take, that you owe them money.