Ebay Company stealing peoples photo's to sell!

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Get in touch with eBay, make them aware? Get store closed down, problem solved?

If you're feeling particularly mean I'm pretty sure there's some legal process of copyright infringement you could go through....

Edit:

As a side point, would it be worth not uploading pictures in future that would go to that quality.

I don't think I have easily accessible photos anywhere beyond a 1000px longest edge. Whilst not the greatest deterrent, it certainly helps.

Also, watermarking them wouldn't be a bad idea.

kd
 
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If you google image search Herne Bay beach huts there is an unwatermarked result in in a reasonable resolution... not saying it's right though. Get water marking!

Ask them for credit and a cut of profits or threaten action

Nice image too, you're a multi-talented man Neil ;)
 
Looking at his ebay page, well he or she, they've got copyright problems all over the place there. Makes you wonder exactly how much checking ebay actually does!
 
d_brennen said:
If you google image search Herne Bay beach huts there is an unwatermarked result in in a reasonable resolution... not saying it's right though. Get water marking!

Ask them for credit and a cut of profits or threaten action

Nice image too, you're a multi-talented man Neil ;)
Click to expand...

I've given up on photography for awhile now, this sort of thing doesn't improve things...

Sigh :mad:

John *
Thank you for contacting us, my name is John. How can I help you today?

John ***
Hello Neil.

v.t**
Hello I need to report a member in using MY photography for selling, this is breaking copyright and using MY image for their profit

John ***
I'm sorry to hear that, Neil. However, I see that your issue here is being handled by a relevant department. I would therefore need to transfer you to them. May I go ahead and transfer you now?

v.t**
Yes please if I can talk to them personally, thankyou

John ***
Thank you. Please stay online while I connect you to them, it may take a few seconds.

John ****
Has transfered you to:Kenny Murphy

Kenny ****
Welcome to Community Watch Live Chat. My name is Kenny Murphy. Please give me a moment to review your previous discussion or if you'd like to, can you let me know what the issue is?

v.te****
Hello Kenny, I'm very annoyed to find that my artwork/ MY photography is being used for profit by someone else on your ebay system

v.t***
I was contacted by a family member that noticed the photography as one of mine

v.t***
Sure enough it was, and i know exactly how it was produced as i have them still on a CDR

v.t***
link


v.t***
That's MY image, this guy has stolen it from either here or Deviantart

Kenny ***
Neil, I can understand that you are concerned about reporting a listing copying your listing image.

Kenny M******
Could you please let me know the listing details of both original item and reported one, so that I can forward them for further investigation?

v.te***
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=360516936995

v.te***
That's the item in question

v.te****
This is the source and also Deviantart

v.t***
If he is using my photography for profit, he is most likely using OTHER peoples aswell

Kenny***
Thank you for sharing this information with us.

Kenny ****
Could you please let me know the original item number of yours?

v.te****
Pardon?, there is no original Item number.... Please understand

v.te****
What he has done is

v.te****
Gone onto the INTERNET

v.te***
stole a photo of MINE

v.t***
uploaded it via ebay for selling

v.t**
He is using MY photography, MY copyright for HIS ebay account and profit

v.te***
Either he removes my photography or i'll take him to trading standards

Kenny***
Ok. Thank for the clarification.

Kenny ****
Please be assured I have already forwarded the listing details to the policy team. They will certainly review the details and take appropriate action on the listing.

v.te**
Please do as i'm sure it's against ebay rules for a person to steal someones art work and sell them as there own, am i correct?

Kenny ***
Sure, it's against eBay policy to copy another member's listing details.

Kenny ***
Please let me know if anything else I can assist you with.

v.te***
you just said

v.te***

Kenny **
Sure, it's against eBay policy to copy another member's listing details.
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v.te***
BUT is it against ebay policy to steal images and artwork on the internet ( google search ) and sell them as your own?

Kenny ***
Neil, I can understand your concern regarding this matter

Kenny ***
Please be assured I have already forwarded the listing details to the policy team. They will certainly review the details and take appropriate action on the listing.
 
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Whilst customer services people are often frustrating, remember they're doing that job for a reason in many cases...

(No offence meant to anyone who is, as I have dealt with some fantastic customer service people before, they're just few and far between....)

kd
 
I wouldn't worry. They're just not allowed to deviate from script, probably for legal reasons. They'll most likely remove the item soon :)

Wonder if he's sold any yet. If so, would you get the money?
 
Neil79 said:
Kenny ****
Could you please let me know the original item number of yours?

v.te****
Parden?, there is no original Item number.... Please understand
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head...bang...wall !!
good luck with this, hope his ebay gets closed or they make him pay for lack of copyright.
 
Probably not, but I had this strong feeling I was talking to an Indian... The same scripted responses!

Kenny ****
Could you please let me know the original item number of yours?

Kenny ***
Sure, it's against eBay policy to copy another member's listing details.
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Completely ignoring what I was saying, Like an Indian at BT customer support saying is your Internet on and log into IE, when clearly you phoned up and explained your internet is DOWN.
 
King Damager said:
Whilst customer services people are often frustrating, remember they're doing that job for a reason in many cases...

(No offence meant to anyone who is, as I have dealt with some fantastic customer service people before, they're just few and far between....)

kd
Click to expand...

Treading a fine line between pacifying a customer who is often rude, wrong or just plain stupid and not opening yourself (and your employer) up for more agro, while dealing with several live chats concurrently in a busy, noisy environment. Half way around the world. In the middle of the night local time. In a language that isn't your mother tongue

CS is easy work for monkeys :rolleyes:

(I don't work in CS btw)
 
Neil79 said:
Probably not, but I had this strong feeling I was talking to an Indian... The same scripted responses!



Completely ignoring what I was saying, Like an Indian at BT customer support saying is your Internet on and log into IE, when clearly you phoned up and explained your internet is DOWN.
Click to expand...

Why does it have anything to do with him being "An Indian"? Haven't you have had "White" customer services people who are incompetent?

So what you're really complaining about is that you felt the guy you dealt with didn't satisfy your request.

Why you have to assume he's "an Indian" just because it didn't go the way you wanted it is just pathetic.

Here's an idea, why don't you contact the seller and try sorting something out there? See what they've got to say for themselves, they might be reasonable.

If they're not reasonable, you can then make a follow up post about how they must also be "an Indian" because they didn't do what you wanted.
 
Whilst I totally understand what you were saying in that chat log, you could have spelt it out better to be honest. I know you shouldn't have to but...he clearly did not understand the issue fully. If you get over to any camera forum, this thing happens day in day out and there are recommended processes for dealing with copyrighted images. i.e. Invoicing them and/or taking them to court etc.
In future, use a watermark and upload a lower res pic. I just found the same pic on talkphotography and deviant art in about 5 seconds from a quick google of "Herne Bay beach hut".
 
jaybee said:
It has a lot to do with him being Indian. Playing the race card here is embarrasing to read. Get a grip.
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It's not really the fact that he's Indian I'm guessing... Just the fact that he's probably foreign so English isn't his first language which makes getting your point across that much harder. It's frustrating but this is the world we live in so I try to be polite and patient otherwise I'll just have to repeat myself to the next person I have to speak to lol
 
Well I'll deal with it better tomorrow, I've had a really really bad day today and this just pushed it over the limit.
 
jaybee said:
It has a lot to do with him being Indian. Playing the race card here is embarrasing to read. Get a grip.
Click to expand...

He's assuming that he's Indian based on the fact that he didn't get the result he wanted.

That's the issue, not "maybe English isn't his first language so my point didn't get across too well" but "he must be an Indian".
 
Well that's annoying, his misunderstanding may mean that they just pull down the listing. Presumably though, it gets passed on to a more senior department, but even then, they are expecting to see that you have an item number, rather than it being stolen from elsewhere.

It would be a poor outcome if the seller isn't suspended completely.
 
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