Soldato
So Thursday before last I got an email confirming my order for 12 pairs of socks for £92.50. Didn't recognise the order at all, and no one else has my ebay account details, so instantly called credit card company. They saw the card charge so I told them it was fraudulent, so they informed me they marked it as fraud and it should get solved in a few days. They also cancelled the card completely. Great.
I then call ebay to tell them both about the order and that my card has been cancelled. Amongst some terrible overall customer service, I am told that the order has been cancelled and to change my password, which I then immediately did. I also changed my paypal password, as it went through that.
A few days later the charge was reversed on my credit card statement, matter resolved. I thought.
Wife goes to post office to pick up two items that failed delivery earlier in the week (was actually expecting 2 items so seemed legit). I get home tonight to see that it's the 12 pairs of socks. ****
So I call ebay to say why the hell have these been delivered, I thought the order was cancelled and the payment definitely not gone through. They faffed around for a few minutes and told me the order was now definitely cancelled and recorded as not being made by me. And that I had nothing to worry about at all. I asked about my obligations regarding the items, and could I just put them in the bin, and she said I should return them to the post office to return to sender. Will take 10 minutes, but fine.
One thing puzzling - the ebay seller has pretty great feedback overall: score of 54537 and 99.7% positive.
Surely with fraud like this it's either
a) An expensive purchase for an irrelevant item, as the seller is the fraudster and will keep the cash and never send the goods
b) A cheap purchase for crappo goods where they are just testing the card is legit before they make another purchase.
A £92.50 purchase from what looks like a legit seller and the goods are actually delivered seems to make no sense at all.
I'm now worried they will try to say I have no proof I didn't make the purchase and that the goods were delivered hence I'm liable for payment. But if that was the case, wouldn't the companies feedback be littered with fraud accusations? So confused here.
I guess I'm overthinking it, but I just can't work it out!
I then call ebay to tell them both about the order and that my card has been cancelled. Amongst some terrible overall customer service, I am told that the order has been cancelled and to change my password, which I then immediately did. I also changed my paypal password, as it went through that.
A few days later the charge was reversed on my credit card statement, matter resolved. I thought.
Wife goes to post office to pick up two items that failed delivery earlier in the week (was actually expecting 2 items so seemed legit). I get home tonight to see that it's the 12 pairs of socks. ****
So I call ebay to say why the hell have these been delivered, I thought the order was cancelled and the payment definitely not gone through. They faffed around for a few minutes and told me the order was now definitely cancelled and recorded as not being made by me. And that I had nothing to worry about at all. I asked about my obligations regarding the items, and could I just put them in the bin, and she said I should return them to the post office to return to sender. Will take 10 minutes, but fine.
One thing puzzling - the ebay seller has pretty great feedback overall: score of 54537 and 99.7% positive.
Surely with fraud like this it's either
a) An expensive purchase for an irrelevant item, as the seller is the fraudster and will keep the cash and never send the goods
b) A cheap purchase for crappo goods where they are just testing the card is legit before they make another purchase.
A £92.50 purchase from what looks like a legit seller and the goods are actually delivered seems to make no sense at all.
I'm now worried they will try to say I have no proof I didn't make the purchase and that the goods were delivered hence I'm liable for payment. But if that was the case, wouldn't the companies feedback be littered with fraud accusations? So confused here.
I guess I'm overthinking it, but I just can't work it out!