Should have made him pay for the return in the first place
This ^ always get the buyer to pay for postage and refund the postage cost on top of the item if it turns out to be genuinely faulty.
Should have made him pay for the return in the first place
People indeed do not do their homework or read what they're buying. I've just sold a cheap vintage pocket watch on eBay. The buyer sent me a message saying it doesn't work, it runs for like 4 seconds then stops, this means the battery must be dead. I sent a message back saying there's no battery, you have to wind it up. Like it said in the item description. Duh.