ebay no longer allowing negative feedback

glenimp617

glenimp617

glenimp617

Soldato
Joined
30 Sep 2005
Posts
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since we don't want a space saver thread, I'll make another one

as any ebayer knows, ebay removed the ability to leave buyers negative feedback months/years ago. Well it would now seem they have done a similar thing against sellers.

I purchased something last month from a seller. Paid for it straight away. Item never arrived, no response from seller....nothing. Had to go through the resolution center and wait weeks for a refund. Left seller negative feedback, however....ebay removed it saying negative feedback is now not allowed once ebay step in and resolve the matter (ie: basically giving me a refund). It's a shame, as there doesn't seem to be a mechanism of warning potential buyers from a bad seller.

If anyone on the forum is a multi millionaire, please set up a rival to ebay

Email
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Recently, you opened a case for **********. We also received the Feedback you left for the transaction, but it's been removed from the seller's Feedback Profile because of a recent decision on the case.
 
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Seems feedback is now completely useless then, if eBay have to step in then they're obviously a **** user.
 
glen8 said:
Recently, you opened a case for **********. We also received the Feedback you left for the transaction, but it's been removed from the seller's Feedback Profile because of a recent decision on the case.
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Had the same when a seller flat out refused to send goods, only sent the item when his PayPal account was frozen, took weeks to sort and he told me he'd only send the item if I didn't leave negative feedback, of course I said just send the goods and I left negative anyway only for eBay to disallow it for the reason quoted. Feedback now means nothing.
 
Well of course, that might impact you making a purchase and generating fees for eBay to reap. Smacks of a desperate move to me.
 
last couple it items I was going to buy on ebay...I bought from the exact same seller for the exact same price from the amazon market
 
I've virtually given up using eBay.
I sold a 290 graphic card a year or so back, listed as non working/faulty for spares or repair.
Guy paid £30 for it & then proceed to leave negative feedback saying card didn't work!

Ended up with eBay refunding him. :rolleyes:
 
soundb0y said:
Why google havent tried to set up a competitor never ceases to amaze me. Surely they could wipe ebay out in one swoop.
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Thought this also, although i don't use Facebook\twitter etc i have often wondered why a company like Facebook don't offer it's users a way of auctioning\buy it now their items direct from their profiles, all relevant payments etc is left to the Facebook users to resolve, Facebook just email you an invoice for a % of your selling total.

Surely there is a few company's out there that could offer such a service, Facebook especially, it would wipe eBay off the internet especially in it's current form imo.
 
Robzere31 said:
I've virtually given up using eBay.
I sold a 290 graphic card a year or so back, listed as non working/faulty for spares or repair.
Guy paid £30 for it & then proceed to leave negative feedback saying card didn't work!

Ended up with eBay refunding him. :rolleyes:
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even when listed as faulty :confused: ebay are clueless

they still owe me over £250, but I don't think I'm ever going to get it back
 
selling

gumtree - cash in hand no fees or forums - bank transfer no fees

buying

ebay can be good, collection items especially. however i'm buying more from ali express these days.
 
You can still leave negative feedback as a buyer, just looked.

It gets removed if you go through a dispute, and the offending account then gets 'flagged' internally and restrictions applied.

You can still leave negative feedback if the item takes ages to post, or isn't exactly as described or other minor things - but you decide to keep the item.
 
As an honest seller I think I welcome this change. If you resolve the issue within the means and time frame set out by eBay's own resolution process then why should you have to worry about getting a negative feedback to boot.

Though I can certainly see how it might benefit the unscrupulous.
 
you can still leave neg feedback, we had some on one of our accounts this week. I got them removed as they were not true and could prove it.
 
bobbyspangles said:
As an honest seller I think I welcome this change. If you resolve the issue within the means and time frame set out by eBay's own resolution process then why should you have to worry about getting a negative feedback to boot.

Though I can certainly see how it might benefit the unscrupulous.
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Yes but in the OP the seller ignored the fact that the item never arrived and did nothing to help. There should be something in their feedback to warn potential customers that ebay had to step in to resolve an issue. That is why the feedback exists.
 
bobbyspangles said:
As an honest seller I think I welcome this change. If you resolve the issue within the means and time frame set out by eBay's own resolution process then why should you have to worry about getting a negative feedback to boot.

Though I can certainly see how it might benefit the unscrupulous.
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The issue is when you don't help sort out the problem
 
OK, so I didn't read the OP fully :o

I've looked into this a bit further though and believe it is either a mistake on eBay's part or there is some mitigating services we're not privy to. You're still perfectly entitled to leave negative feedback if you open and win a case against a seller.

http://pages.ebay.com/help/policies/defect-removal.html

I suspect the seller spun a story and by some miracle convinced eBay to remove the comment, unless you called him a **** in your feedback OP. :D
 
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