eBay query - non paying bidder

Guest2 · 17 Oct 2020 at 17:27

Strange one. A bidder won at item I sold on 4th October. She has 100% positive feedback (82) but has still not paid.

I opened an unpaid case in eBay resolution center on 6th October. The case shows

Problem "The buyer hasn't paid for this item yet."
Status "Unpaid item case open - awaiting payment You can close this case now"

Now what? If you win an auction you normally have to pay for what you win, which I always have on ebay and real life auctions. Does this not apply to ebay?

Beans on toast Dave · 17 Oct 2020 at 17:30

close it, get your fees back, she gets a strike on her account and move on
nothing else to do really

touch · 17 Oct 2020 at 17:50

Guest2 said:
If you win an auction you normally have to pay for what you win, which I always have on ebay and real life auctions. Does this not apply to ebay?

This does apply to ebay as well, but are you really going to sue her? Just relist and move on.

*Even if you want to take her to court, you do actually have to relist it anyway - you can't prove she has caused you financial loss until you sell the item at a lower price and you can sue her for the difference.

Deleted member 77746 · 17 Oct 2020 at 18:02

Beans on toast Dave said:
close it, get your fees back, she gets a strike on her account and move on
nothing else to do really

This.

Surveyor · 17 Oct 2020 at 18:52

Calling @Energize.

Anyone sued anyone on ebay?

Drumroll · 17 Oct 2020 at 19:20

Welcome to the club.
Had to list a PS4 4 times to get a serious buyer, 2 months later.

Joeyuk · 18 Oct 2020 at 01:56

Beans on toast Dave said:
close it, get your fees back, she gets a strike on her account and move on
nothing else to do really

this is the only thing you can do, this is why I don’t sell on eBay much.

2004typer · 18 Oct 2020 at 09:25

Beans on toast Dave said:
close it, get your fees back, she gets a strike on her account and move on
nothing else to do really

Agree, not worth the hassle - get fees back so you are in the same position as before and just relist.

neil_g · 18 Oct 2020 at 10:04

I've got automatic non payment disputes set for 48 hours, and bids disabled from users with a number of no payment strikes it's in the settings somewhere.

Close the case, have the fees refunded, relist.

Guest2 · 18 Oct 2020 at 11:43

Thanks all. Done and relisted.

eBay should really have a system that charges non paying bidders or closes their account permanently. Seems stupid to me someone can win something then dont have to pay if they don't want / change their mind. What's to stop me winning auctions of sellers I dont like?

Scrutinize · 18 Oct 2020 at 13:49

Honestly, ebay already have the fix to this in the auction listing.

Buy it now (no best offer) with immediate payment required.

You don't ever lose on price either with it not being an auction. Just price sensibly to the sold listings. This weeds out the time wasters.

Good thing with this format too is that it usually automatically offers paypal credit over a certain value, which opens up a much bigger buyers market for you and you get better prices.

413x · 18 Oct 2020 at 14:00

Scrutinize said:
Honestly, ebay already have the fix to this in the auction listing.

Buy it now (no best offer) with immediate payment required.

You don't ever lose on price either with it not being an auction. Just price sensibly to the sold listings. This weeds out the time wasters.

Good thing with this format too is that it usually automatically offers paypal credit over a certain value, which opens up a much bigger buyers market for you and you get better prices.

Exactly what I do.

PayPal credit is great. Interest free for 4 months. I use it all the time

Tephnos · 18 Oct 2020 at 14:27

Make sure you have advanced listing tools enabled, otherwise you won't see the immediate payment option.