eBay - RX6800 eBay Sale Going Wrong

[dvinell]

Hi,

I had a Gigabyte RX 6800 for a couple of weeks, then managed to bag an Asus TUF RX 6900 XT for an extortionate price one evening whilst drunk.

So I put the RX 6800 on eBay. It was in perfect condition, all temps normal whilst running CB2077, FurMark, Crysis 3, Eastshade etc.

The card sold, I arranged shipment, and shortly after it arrived I get this message from the buyer:

Hello, I have plugged in the card and it very quickly got extremely hot and blew my PC, I have a professional coming around later to check the card, but it looks faulty!

If it does not work I would like a refund please and I will return the card.

Kind regards,
J.

The buyer has small amounts of positive feedback, and the destination address is in a respectable area.

But I have the feeling that I am about to lose my trousers in one way or another.
I have the original receipt, so if it really is faulty I could return it to <<competitor vendor>>.
But if I get back a bottle of water or a brick inside the box, that's not going to be so easy.

HELP

 

[dvinell]

I didn't photo the serial no.
I'm not very experienced with eBay

My initial response:

Hi,

Sorry to hear you are having problems.

A graphics card like an RX 6800 can be quite hard on power supplies: it does need a good quality power supply, bare minimum would be a 650w.
I was running it off a Corsair 850w and it ran fine.
It's also important to use two independent power leads from the PSU, and not to use an extension lead to connect the second power connector.

It also needs a case with good cooling.
I have a fairly large case with three fans at the front, and good airflow.
Temperatures running games and 3D Tests were all normal when I had it.

Let's see what your professional says - it could just be a faulty power supply.

Best Regards,
D.

 

[dvinell]

The buyers address isn't that far away.
I could drive there in an hour and a half or so.

 

[dvinell]

I would recognise the box, because I slightly damaged one end tab.
The serial no is on the box.

 

[dvinell]

I’d have much rather sold to someone on here even for a lower price, but I don’t have anywhere near enough posts to access MM.

 

[dvinell]

She ???

You’re gonna very disappointed with the bikini photo.

 

[dvinell]

<< wishing I had taken the wretched thing to CEX in the first place >>

 

[dvinell]

@dvinell what's the latest?

After my last message, it’s all gone quiet.
I’ve been off for a couple of days.
Checked ebay messages just now … nothing.

 

[dvinell]

has any claim disputes been opened on ebay or pp?

Not anything that I can see.

It’s all just gone silent.

I’m not going to ping the buyer to see how it’s going.

 

[dvinell]

@OP did buy the RX 6800 from a reputable retailer?

I wonder if they can trace its serial number from batch logs? its worth asking them.

Card was from a rectangular shaped competitor that you put stuff into.

 

[dvinell]

tbh i have no smypathy for folk trying to cash in on the price bubble, its only greed that makes folk put gpu's on ebay, plenty other outlets to sell a gpu with no issues at all just lower sale price

I was trying to get back some of the money I paid for it to fund the RX 6900 XT.
Having said that, next time I'll probably just take it to CEX.
They test it, if it passes, you get paid, no stress.

>>its only greed that makes folk put gpu's on ebay
Closer would be "buying an expensive graphics card then swapping it for an even more expensive graphics card at the top of the market just before supply eased and all the prices tumbled".

 

[dvinell]

This is why I used MM to sell my 1080ti.

I would too if I had access to that.

 

[dvinell]

Well there is a very unexpected "Oh Dear" here, which is that my shiny new RX 6900 XT is now playing up.
It's okay in some games, but I'm getting artifacts in Time Spy or Ungine Heaven, Port Royal doesn't run (error) and the Radeon Software won't even start now - doing a process trace on it crashes doing a ntfindatom ... Memory Issues?

Talk about a drama ...

ARRRGGHHH

 

[dvinell]

good enough psu?

CORSAIR RM850X 80 PLUS GOLD PS ?



Should be enough.

 

[dvinell]

I went back a driver level, used the "amdcleanuputility.exe" in safe mode and re-installed the previous driver.
Temps are all good ... 75C even in FurMark.
But the Radeon Software doesn't even start, it crashes, so how would I underclock it?

I will start another thread there, thanks.

 

[dvinell]

Tried Asus GPU Tweak II - it crashes on startup.
MSI Afterburner - I can't go any slower on memory, reducing core clock = same results.

 

[dvinell]

I thought you were going to make a new thread on this? You might get more suitable responses

Will do.

 

[dvinell]

How was it sorted?

Buyer has presumably fixed his PSU.
I’ve had no further messages.

Asus TUF RX6900 lasted two weeks and got RMA’d.
XFX Merc 319 RX6900 Ltd Ed works perfectly.

 

[dvinell]

Have you learnt your lesson that buying team red results in pain?

I originally put in an order for an Asus RTX 3080 on October 15th 2020.
Waiting 9 months and not getting anything could also be described as "pain"