eBay scam and PayPal negative balance - help!

CryptKeeper · 3 Oct 2006 at 13:01

I sold a few collectables on eBay recently and the buyer apparently had his CC stolen or something and is trying to reverse the charges. I've already sent the but don't have any tracking information anymore. I have emails of from the buyer confirming he has recieved them. I had already withdrawn the money from PayPal into my bank account but I now have a negative PayPal balance. Obviously I don't want to pay PayPal for being so terrible and handling this situation (they have 0 customer service). Every time I contact PayPal all they do is reply with some standard letter which doesn't answer any of my questions.

Where do I stand legally with this? What if I simply don't pay back PayPal?

dirtydog · 3 Oct 2006 at 13:04

AFAIK they can take you to court to claim the money back.

jimmyjimmyo · 3 Oct 2006 at 13:11

were the items delivered to the registered paypal address?

If they were and it is the same address then I dont think he can argue tbh. Send paypal all the info you have and then contact the post office and see if they can help track the items for you

dirtydog · 3 Oct 2006 at 13:12

jimmyjimmyo said:
were the items delivered to the registered paypal address?

If they were and it is the same address then I dont think he can argue tbh. Send paypal all the info you have and then contact the post office and see if they can help track the items for you

Without online tracking proof, PayPal don't have to protect the seller against chargebacks.

EddScott · 3 Oct 2006 at 17:11

Try calling them and see if they will allow you to fax them the emails from the buyer saying he received the goods.

I've been doing some reading up on paypal lately after someone attempted to stiff me for £350.

If your buyer makes a claim and you don't have proof of purchase, I think small claims is only option and even then its hard work.

Good luck though

A2Z · 3 Oct 2006 at 17:43

CryptKeeper said:
What if I simply don't pay back PayPal?

nothing will happen, they cant do anything, they might send threatening letters and phone calls but just ignore them

EddScott · 3 Oct 2006 at 20:05

A2Z said:
nothing will happen, they cant do anything, they might send threatening letters and phone calls but just ignore them

From paypalsucks.com, it seems to suggest that paypal can employ debt collection agencies to reclaim the money.

Only problem with ignoring them is that if they do get collectors involved, you have thier fees to pay too.

mc_bob · 3 Oct 2006 at 20:31

A2Z said:
nothing will happen, they cant do anything, they might send threatening letters and phone calls but just ignore them

Thats rubbish. They will send debt collectors round to your house and get there money. Only after about 4 weeks a friend had them round to pick up just over £100 :eek:

A2Z · 4 Oct 2006 at 19:46

EddScott said:
From paypalsucks.com, it seems to suggest that paypal can employ debt collection agencies to reclaim the money.

yea thats what they do - did you read the other articles which explain who are the debt collection agency and what their scare tactics are?

mc_bob said:
Thats rubbish. They will send debt collectors round to your house and get there money. Only after about 4 weeks a friend had them round to pick up just over £100

yes they might appear at your door, but without a Court Judgment they cant do anything, did your friend ask them to produce one?

DailyGeek · 4 Oct 2006 at 23:33

Debt collection agencies don't come to your door.

Baliffs do, but thats not the route paypal use.

All debt collectors do is take over the debt and send you countless letters asking you to pay, or arrange a repayment plan and if you fail that it'd be futher sent on for court action. They don't send people to your door.

"andy" · 4 Oct 2006 at 23:48

what sounds like the exact same thing happened to me , i still owe paypal money............. 3 quid.......sighs

when i rang up to ask how i can pay the money i owe they said i cant pay the money i owe in untill the account is unblocked

then they said they cant unblock my account till i pay the money i owe

then i spoke to ome more muppets

then over the next week i got sent round in circles a few more times for ***** and giggles it seems, put on hold for any amounts of time etc.

when i asked for a supervisor or maanger i was put on hold for over 30 mins

this was a year ago