My girlfriend isn't the smartest when it comes to tech, she bought me a nintendo switch from ebay (pre order pokemon lets go one) and it never came so, £350 gone. The seller says he doesn't believe it hasn't turned up but hes just having us on. It never got posted IMO.
Where do we go from here? It was a pre order so didn't even chase it for after 30 days as the product didn't come out for 4 weeks anyway it was on pre order and thats where i think she got scammed as ebay don't do refunds after 30 days?
It seems like a scam, no refunds after 30 days post up a product that doesn't come out for 30 days.
Do i go to small claims court or ring ebay up? she says ebay and paypal won't do anything because its been more than 30 days,
we have proof of messages, there was no tracking info at any point obviously she was expecting this when it got realised.
Lets go edition switch.
I have the guys address and If there's nothing else i can do i will be going down with "the boys".
This was a present for me so i feel bad, she has also bought 2 as when there was no tracking information sent she kinda guessed she got scammed but didn't;'t want to tell me to spoil to surprise.
So I'm getting all her ebay and paypal information to sort this out, I don't think she paid paypal i think it would have been direct card payment, we have tons of proof but the question is...
after i have all the information do I ring ebay or google small claims court and go to the first website i see to open a case or is there a number i call?
Thanks smart people.
Where do we go from here? It was a pre order so didn't even chase it for after 30 days as the product didn't come out for 4 weeks anyway it was on pre order and thats where i think she got scammed as ebay don't do refunds after 30 days?
It seems like a scam, no refunds after 30 days post up a product that doesn't come out for 30 days.
Do i go to small claims court or ring ebay up? she says ebay and paypal won't do anything because its been more than 30 days,
we have proof of messages, there was no tracking info at any point obviously she was expecting this when it got realised.
Lets go edition switch.
I have the guys address and If there's nothing else i can do i will be going down with "the boys".
This was a present for me so i feel bad, she has also bought 2 as when there was no tracking information sent she kinda guessed she got scammed but didn't;'t want to tell me to spoil to surprise.
So I'm getting all her ebay and paypal information to sort this out, I don't think she paid paypal i think it would have been direct card payment, we have tons of proof but the question is...
after i have all the information do I ring ebay or google small claims court and go to the first website i see to open a case or is there a number i call?
Thanks smart people.