eBay Woes

supafly

supafly

supafly

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Joined
31 Oct 2005
Posts
444
Here is my recent experience with ebay.

1. Purchase wooden climbing training equipment on the 24th May for building finger strength.
2. Item was shipped via hermes, and apparently lost on 2nd June (the last day a status update was made).
3. 10th June, I file an ebay claim, saying item not received, had to wait until the 14th June to ask ebay to step in.
4. 14th June, I asked ebay to step in, ebay said I need to wait until the 18th.
5. 18th, now ebay says have to wait until 23rd June.

So I thought, I am sick of being messed around by ebay, I will open an 'item not received - claim' with paypal.

Paypal dispute resolution centre says:
You filed the case: 18th June
We've contacted the seller: The seller is expected to respond before 28 Jun
We'll review the information: This usually takes 5 days
Estimated case resolution: 03 Jul
 
Don't know what to suggest other than to say I bought some hardware yesterday on eBay and the seller shipped the item second class even though I paid him extra for first class. He also ignored all my messages to send it first and just sent it second...

via Yodel :(

****. Sorry, had to rant. eBay is a pain in the arse.
 
ebays crap amazon will probably kill it off.

the few little things I used to buy on ebay I just get on amazon.

far less stress so far
 
I get 70 percent of my stuff on ebay and only about 15 on amazon. Rest is other.

Ebay are good for buyers. Just takes time.
 
it's been like it for a while now, but the actual 'description' of the items on ebay are hidden . you see like half a sentence then half to 'click through' It's a small sign of the way it is. The listing page gives for more prominence to 'here's other htings you might want to buy' than actually letting me check out the thing i'm actually looking at.
 
I actually preferred ebay to amazon, at least the independent sellers in the UK probably paid their taxes.

I am just gobsmacked really by the lack of customer service, it's appalling, I have waited long enough.

A tracked item goes missing in hermes depot on the 2nd June, how difficult is it to make the correct decision.
 
supafly said:
I am just gobsmacked really by the lack of customer service, it's appalling,
Click to expand...

You shouldn't be. That's been an ebay staple since pretty much day one? It's only gotten worse over the years. I made a bit of money on ebay in about 2000/2001 but it's went continuously down hill after that.
 
whitecrook said:
it's been like it for a while now, but the actual 'description' of the items on ebay are hidden . you see like half a sentence then half to 'click through' It's a small sign of the way it is. The listing page gives for more prominence to 'here's other htings you might want to buy' than actually letting me check out the thing i'm actually looking at.
Click to expand...

Thats only on the app which is awful and I refuse to use it. The browser gives full details.
 
I cancelled my eBay account after I never received £550 worth of furniture, eBay wouldn't help me because I made a paypal claim before going to eBay (Paypal sided with the seller because they submitted a forged signature). I hope the site goes bust.
 
Oh ebay ordered a set of 24 stainless polished spoons (no, really) waited a week... then longer... no show had to file an item not received got a full refund but I don't think the vendors were too pleased but ship via crappy agents and what do you expect? I mean it states RM 48 hr or something but I think thats just the default setting and they havn't changed it I'm sure it was via Hermes and they're a joke if it looks like it might be remotely valuable it'll never turn up even had things turn up that have obviously been opened and they decided it wasn't worth nicking so just sent it on its way I mean they didn't even bother to reseal it just have the packaging ripped open and some of the contents missing.

The previous order went awol as well but at least they sent a replacement that did show up was only a cheap thing anything not worth pinching unless you're desperate.

ebay... I've given up with them.
 
shauncr91 said:
I cancelled my eBay account after I never received £550 worth of furniture, eBay wouldn't help me because I made a paypal claim before going to eBay (Paypal sided with the seller because they submitted a forged signature). I hope the site goes bust.
Click to expand...

Shocking.

A few years ago ebay had a telephone number to ring, but now there is nothing, you cannot even reply to their messages. It has to be via the dispute process, which they closed on me.

Why are companies allowed to operate like this?
 
I have never had an issue with ebay that didnt get resolved straight away and I have had few issues with Ebay at all.

I have had more issues with Amazon personally.

I use ebay for most things over Amazon.
 
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