eBay

Housey · 19 Dec 2015 at 18:22

I've got an issue, never though it would effect me, but I am in eBay hell (relative term really, it's nothing in the grand scale and not going to cost me money) but is making me irrationally angry. Anyone fancy finding a person who I am unable to contact in a Taken sort of way feel free to trust me

Housey · 19 Dec 2015 at 18:48

I bid and win. Happy days. In to my inbox comes my invoice for £71 (all good) and wait, what.......£49.99 delivery!! So I go back to the original listing and it's clear, £9.99 delivery. OK, must be an issue, let me contact the seller but no matter how I try I can't so this, it doesn't work. As I try this I note that he has listed the same item again (Amiga 500) with same pics, same words but for a buy now price that is £20 more, but with free delivery. I again try to ask a question, it won't let me and I can not contact him through any mechanism. I call eBay, raise a case and today I get a fail payment email. Nothing from the seller, no way to contact him. Call eBay back and now have to wait 4 days for the thing to close. As I say I'm not losing anything, it's just annoying.

Housey · 19 Dec 2015 at 18:59

Greebo said:
Can't you send the seller an email from the item listing under contact seller?

Nope, doesn't work.

Housey · 19 Dec 2015 at 19:45

ShiWarrior said:
Just don't pay for it, contact ebay directly
Fraudulent Seller !

That's the process I am following.

Housey · 19 Dec 2015 at 20:41

EVH said:
If you wanted to troll him..

Pay
Await delivery
File dispute that item is not as described
Post back a **** in a box
Hilarity ensues

Frankly if I had his address id just send some boys round to do, you know, in his letterbox

Housey · 20 Dec 2015 at 11:06

fendi said:
will he not just report you as a time waster that isn't paying? are you sure you read the delivery description properly?

100%. It still show 9.99 delivery when I look at it, it is VERY clear. I have not made an error and I have PDF print off's to prove it. The advert had 1 single delivery price as 9.99. The invoice was 49.99 which on it's own is madness.

Housey · 20 Dec 2015 at 11:09

challengedavid said:
If you don't pay and the non payment runs it's course, don't you ge t a strike on your account?

Yup but I will get it removed as I have a full audit trail and I record my own calls for this sort of thing so I have clear statements of fact when it comes to who said what when. Frankly I could stop using eBay tomorrow and I would lose no sleep. I never sell by it, I purely use it to buy home computers to add to my collection, that is all I have ever used it for.

Housey · 20 Dec 2015 at 11:14

ThaReaperGuy said:
Does the price match from what was on the advert and on the invoice?

No THAT is my problem.

To be clear as it seems people are missing this.

1: The postage price on the advert was CLEARLY £9.99. I look at the advert now as I can and it's STILL showing £9.99. I click on the eBay non payment notification, I get to the advert and it STILL shows £9.99, I have it printed off as further proof.

2: The price I won the item for has not changed, I am happy to pay that as I would be the £9.99 for shipping. I bid £100 first off, I didn't watch it, I saw it, dropped my £100 bid on (it was £32 at the time) and went about my week. I won the item at £72.01 so less that I was happy to pay and had I been outbid my next bid would have been £200.

3: The price on my invoice is £49.99 for delivery.

The 3 above are all facts. I am not mistaken, I did not read it wrong, I am not missing something, there was no small print, there was no mention anywhere of a £49.99 delivery price.

Housey · 20 Dec 2015 at 11:21

Pestilence said:
You're doing one of the worst things, in this thread, EVER when it comes to technology...

"It doesn't work."

The pertinent question is... what happens when you try to contact the seller under the listing history? An error message? A random webpage? A giant picture of Harriet Harman?

It doesn't work, eBay have confirmed it doesn't work so little point spending ages on it. Various things happen, but be confident this bit we can move on from.

Housey · 20 Dec 2015 at 11:31

So cut this from my screen a few moments back. Trust me the only thing anywhere that states 49.99 postage is my invoice or when I got to pay now via Paypal.

and

I get it could be an error by the seller, but when I can't reach the seller and find the seller advertising it again under a new big, within a few hours of me winning before he would have had any idea I was going to be concerned about the postage hike and on speaking to eBay seeing they have asked him to remove it does indicate something a bit off is going on I feel.

Housey · 20 Dec 2015 at 11:31

ThaReaperGuy said:
When you go to pay with PayPal is it asking for £122 or £82?

Does the advert say anywhere the postage is a placeholder e.g. it's expected to cost more than £9.99 to ship?

See above.

Housey · 20 Dec 2015 at 11:32

Amnesia said:
is he in the same country as you ?

It's 60 miles up the road in Manchester.

Housey · 20 Dec 2015 at 11:32

StevieP said:
There is most probably nothing you can do other than go through the usual (useless) eBay processes.

Hence the reason I loathe having to use eBay - roughly 90% of sellers are complete ********!

I fear you are correct, it's just a pain in the backside as I hate someone trying it on and not being able to deal with it. But Ive lost the emotion now, Ive moved on

Housey · 20 Dec 2015 at 12:38

cadmunkey said:
That is weird, I thought the whole postage cost was automated at Ebays end. So when you list the item you have to input the postage cost you want to charge and when auction ends the buyer pays and all the invoice etc is automatically done. How is he able to manually alter the postage costs after the auction has ended. Ebay arent telling you the full story here, have you actually spoken to their customer services?

Yes and 20% of the conversation i think they understood. Classic off shore experience, polite but utterly useless.

Housey · 20 Dec 2015 at 14:13

Looking at this reviews history this is not the first time he has done this.

Housey · 20 Dec 2015 at 14:19

I have just tried and it seems I can now contact him so sent him this...

xxxxx,

Why have you raised a non payment case against me? I tried to connect you about my issue but I could not against the item. I won your bid and on winning you changed the postage from 9.99 to 49.99 and also relisted the item. This happened before I had chance to do anything. If you put the postage back to 9.99 it would be paid in an instance.

I raised a case with eBay straight away and well before you raised a non payment case as I was unable to contact you against the item. I would happily pay at the agreed price and 9.99 delivery, but I am unable to to that and I won't pay your ludicrous 49.99 delivery charge.

Over to you.

Housey · 20 Dec 2015 at 14:42

Well let's see what he comes back with, no loss to me so frankly just a warning to others that no matter how many positive reviews a person might have they can still act in an unreasonable manner. The you won email came through at 20:49 on the 16th, the invoice arrived on 19:54 on the 17th.

Housey · 20 Dec 2015 at 14:48

Thanks to those fellows from this fine forum who have contacted me via trust. I appreciate you taking the time but I don't want it to get out of hand. As I say in the grand scale of life it's nothing, just hate people trying it on and then acting indignant when they don't get away with it. I has haven't put the persons details on the forum and I would prefer it stays that way, I'll deal with it and close it down.

Housey · 20 Dec 2015 at 15:30

Now now, it could all be a genuine mistake, let's give him time to sort the problem and if not then I will fill you in chaps.

Housey · 20 Dec 2015 at 15:46

There be lynchings in the air.