EDF METER. Urgent help needed

[Shelia Wreford]

Hello
My 84 year old nan has a EDF Electric meter but the top up key she has is a British gas key , always had this , for years and no problems
The key is topped up but it says Error a4 when she tried to put it in
She has £1 left in the meter and im 100 miles away from her. Tried lots of different numbers. no one can help. Any ideas please?

 

[Steampunk]

What to do if you have a faulty meter or key.

 

[robfosters]

Sadly, I think Shelia got the wrong end of the stick when she saw a forum called power supplies.

Hope you get it sorted though.

 

[gpuerrilla]

Oh noes. ><

 

[Shelia Wreford]

Sadly, I think Shelia got the wrong end of the stick when she saw a forum called power supplies.

Hope you get it sorted though.

Thanks but iv seen others discussing things like this… It was worth a try

 

[Shelia Wreford]

What to do if you have a faulty meter or key.

Thanks but tried all this

 

[Psycho Sonny]

Thanks but tried all this

Phone the supplier Shirley?