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EE and Virgin mobile

Discussion in 'Mobile Phones & Tablets' started by Dave85, Jul 27, 2019.

  1. Dave85

    Sgarrista

    Joined: Jan 18, 2004

    Posts: 8,498

    Location: Sunny Scotland

    Just wondering if this is a hardware issue or more of a network issue. Me and the Mrs both have Pocphone and I'm on a full EE contract and she's on Virgin media (EE). We can be in the same place's such as a car or outdoors and shopping centers etc. I will get full 4G with great speeds and full bars but she will get a rubbish signal and poor speed.

    It doesnt happen all the time but when it does it's pretty obvious. Do you think EE are giving priority to EE customers over Virgin mobile or more likely a hardware issue on the mrs phone.
     
  2. uvarvu

    Mobster

    Joined: Apr 29, 2004

    Posts: 3,952

    Location: Bath

    Swap SIM cards when it happens then you will know.
     
  3. Rroff

    Man of Honour

    Joined: Oct 13, 2006

    Posts: 66,910

    I'm not 100% but I think EE supports a couple of extended 4G/LTE features that aren't enabled on Virgin Mobile but I've not really seen any difference between the Virgin Mobile sim I mostly use for data and people who have EE phones. But I don't generally take it around for normal phone use so can't compare as well.
     
  4. Dave85

    Sgarrista

    Joined: Jan 18, 2004

    Posts: 8,498

    Location: Sunny Scotland

    Just to update this. I did indeed swap phones and sim's and found that I still had a better signal than her and sometimes full 4g and she had 1bar. Seems very strange almost like Virgin get a bit of a worse service. Something to be aware of as I was about to go to virgin sim only.
     
  5. Teledude

    Mobster

    Joined: Dec 4, 2003

    Posts: 2,818

    All MVNOs get a worse deal ;)