EE have arranged for an Openreach engineer to attend, is this actually needed?

[d3moliti0n]

Hi there,

I've switched over to EE Fibre 67, from their 5G mobile home broadband. They have arranged for an Openreach engineer to come out to my property next Friday, to do some kind of installation. The thing is, I live in a block of flats, and we can't get full fibre/FTTP here, it's just the 67-70Mbps capped broadband, it's fibre to the exchange, then copper to my flat.

I've had similar broadband packages in the past with TalkTalk and Sky, at the same address, but they didn't need anyone to come out to the property, they just sent the router to me, I plugged it into the phone line in my flat, and it was all working fine.

So I just don't understand the need for an engineer to come out and 'install' anything, as far as I'm aware, there's nothing to install here. The router should be arriving on Monday, can I just plug it in myself when it arrives, and I'll get a connection?

The last fixed broadband connection we had was with Sky (via the wall socket), and that was only just over a year ago (January 2024) that I switched from that to the mobile broadband connection, so it's not like the socket has been out of use for a long time.

Thank you for your help.

 

[d3moliti0n]

they could be running a fiber cable to your house. this happed the last time i switched providers

Does this mean I can get full fibre, if they do that?

That would be awesome, as I've been wanting full fibre for years, but I can't see it, as my flat is on a main road, and I think the cabinet is across the road for our flats (though I am in a ground floor flat). So would that not mean digging up the main road etc?

 

[d3moliti0n]

I've just checked on the BT Broadband Availability Checker and these are the results for my property: