EE - Ran out of data allowance.

NeverWinter · 19 May 2014 at 15:24

Got an iPhone 5 with EE, it's on a 4G contract with unlimited minutes/texts and 3GB data (£46/mo). I've had it for around 18 months now and this is the first time I've hit my allowance and it doesn't refresh until the 26th. I'm usually quite conservative with my data due to it being such a low allowance.

Called them up today to be told that I can add 100mb for £1.99 or increase my tariff to £50 and I will get 5GB of data allowance. I'm a little disgruntled as now you can get 4G plans with a lot more data for the same price as I am paying.

Any ideas on what I can do or am I stuck with this until my renewal in December?

NeverWinter · 19 May 2014 at 15:32

snips86x said:
I personally use wifi where I can to avoid using all my allowance. Do you have many background apps which consume your mobile data?

I do too, I don't know what's happened this month! I'll have to check for background apps.

Glaucus said:
Suck it up and pay for the extra. I bet you the new Tardif would tie you in again, sombre careful.
I'm surprised there aren't more of these threads as it is a stupidly low limit with an insane price tag.

The woman on the phone said it wouldn't tie me in again and I'd be free to upgrade at the same time.

NeverWinter · 19 May 2014 at 15:34

tom_e said:
You'd be free to upgrade when you moved to the higher tier or in December as per your current contract?

The latter.

NeverWinter · 19 May 2014 at 15:36

Glaucus said:
At least that's something. It's only 6 days. Would 100mb do you, turn a lot of your notifications/syncing off and stay away from music/video streaming

Yeah, I know. But I was thinking I may as well bump it up to 5GB for the extra £4/mo for the rest of my contract term, as I've said, I've been conservative.

NeverWinter · 19 May 2014 at 15:37

J4K3 M said:
Dont know if you use facebook a lot but since it automatically plays videos know when scrolling down it uses more data then it used too

This could be something.

NeverWinter · 19 May 2014 at 16:00

Turned the FB auto play off all together after you mentioned it.

Just spoke to them again, got through to a helpful guy, he put me on one of their new tariffs for £47.99 with unlimited text/mins and 10GB data (switches over next week) which the woman I spoke to said I couldn't. He also reset my allowance because I mentioned to him that I didn't get my 80% allowance message (I mentioned this to the woman also but got nowhere).

Glad I didn't go for it on the first call.

NeverWinter · 19 May 2014 at 17:39

jonneymendoza said:
Instagram does it too

Thanks for the heads up, don't really use it though.

NeverWinter · 19 May 2014 at 19:06

They put me on 10GB for £47.99 and it's not a new contract, I made sure that he stated that as it's up in 6 months any way.