Did anybody else get one of these?
My egg account is a few years old now and has always had a direct debit set up on it, no details have changed and thus the only way this has happened would be Egg's error. I am going to go ballistic if they attempt to charge me any fees or interest.
About your Egg Card account
You do not currently have a Direct Debit set up on your Egg Card account.
What to do next
Please make an immediate payment of at least your minimum payment and set up a new Direct Debit if you`ve not already done so. This will stop your account going into arrears and you will not incur a default charge if you make the payment in the next 5 days.
To make a payment
Select the `Move money` tab and choose the `Make a one-off payment` option, and then follow the on-screen instructions.
To re-set your Direct Debit
From the `Your money` page, select to `view` Egg Card. Then choose `Your Direct Debit` from the options on the left of the page and select `Change your Direct Debit bank details`.
If you`re having trouble finding the money to make your monthly payments, you can talk to us about alternative options or help with getting on top of your finances by calling on 08456 000 296 (Monday to Friday 8am - 9pm and Saturday 8am - 7pm) or click on `log out`, then select `Help` at the top of this page. Finally, choose `Money worries` from the menu on the right.
My egg account is a few years old now and has always had a direct debit set up on it, no details have changed and thus the only way this has happened would be Egg's error. I am going to go ballistic if they attempt to charge me any fees or interest.