EKWB D5 pump failure < 12 months

[agnes]

Not impressed at all, discovered an odd knocking noise from my PC, on closer inspection and feeling, it's the pump I ordered from EKWB back in January. Upon changing the pump speed it has the notorious 'whine' of the impeller rubbing against the ceramic. Gonna grab a D5 from another shop. My pump has barely been through standard use, it sits at very low RPM, even when gaming as I strive for an inaudible PC.

Not sure what EKWB will offer in terms of refund/replacement. I'm not sending them the pump until I've got one spare.

Super annoying! Anyone had a D5 fail this fast? It was fine all of 3 days ago, the PC has been on constantly at idle with some light gaming thrown in (my pump ramps up slightly when gaming) and the case hasn't moved since I installed the 3090 waterblock weeks back.

 

[agnes]

Unusual, d5 usually last a long time as long as there's no dry running, that kills them pretty quick. I'd expect EK to replace it, within a year is within EU warranty.

Yea, I've never run it dry, I did have one time an air pocket got stuck in the impeller when filling the loop up and it ran semi dry for about 15 seconds. But even then, I'd not expect a failure 6 weeks down the road. Super odd.

I've ordered a new one already, I'll RMA this one once it arrives, I just hope EKWB have common sense and don't ask for the entire res back as it's a 360 flat res combo (Lian Li PC-011 Dynamic XL).