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Pull the cablehead fuse?
Electricians - Certificates needed to reconnect power?
- Thread starter Kona*
- Start date
Pull the cablehead fuse?
may i inquire to as what a "cable head" fuse is, is this a fuse that is located in a junction box somewhere outside or down the road of your property, much like those gray buzzing boxes you see all around the place with fences and warnings around them?
This thread has been quite n interesting read, looking into property development at some point further into my life!
This thread has been quite n interesting read, looking into property development at some point further into my life!
No it is a fuse at your main incomer. Will be located right next to your electric meter typically, They should be "sealed" upon fitting and no one but the suppliers should touch it.
As for the live tests. He can more than likely get a ZE from the fuse carrier and then some R1+R2 tests and calculate the ZS. Not sure on how old the property is but it may not be RCD protected which is the only other test he would need the power for really.
As for the live tests. He can more than likely get a ZE from the fuse carrier and then some R1+R2 tests and calculate the ZS. Not sure on how old the property is but it may not be RCD protected which is the only other test he would need the power for really.
Ironic that im training in my new job on the exact situation you have 
Bill and joe electrcian shouldnt touch the meter. If EDF are your supplier they are responsible for your meter and its reconnection. As long as you've sent them proof your the new owner its down to them.
EDF own the meter and central networks own the line but its essentially "leased" to EDF.
EDF need to get a MOP (Meter operative) to come down and reconnect the meter.
What region are you in as EDF might still not be the only company you can go with.
Reconnecting a meter and registering a new supply has a lot of hidden work with 3 diff agencies which most dont realise but EDF need to sort it out.
Email me in trust if you want to go into detail and ill be happy to do so. As ive said ive been covering this kind of situation in training
PS. i work for eon
Bill and joe electrcian shouldnt touch the meter. If EDF are your supplier they are responsible for your meter and its reconnection. As long as you've sent them proof your the new owner its down to them.
EDF own the meter and central networks own the line but its essentially "leased" to EDF.
EDF need to get a MOP (Meter operative) to come down and reconnect the meter.
What region are you in as EDF might still not be the only company you can go with.
Reconnecting a meter and registering a new supply has a lot of hidden work with 3 diff agencies which most dont realise but EDF need to sort it out.
Email me in trust if you want to go into detail and ill be happy to do so. As ive said ive been covering this kind of situation in training
PS. i work for eon
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As others have said there is a big fuse where the power comes in to the building - EDF have removed this fuse and put a big metal tag over it so it can't be tampered with (I know from now on the answer to this would be "What metal tag? It was like that when I bought the house.").
Anyway - today is the day, the electrician is due to turn up at 15:00 to do the inspection. I hope he has plenty of torches as it's going to be pretty dark by that time!
I've sent you an email HybridX, cheers for the info
Craig
The girlfriend has just called me - the electricians have been and they said, I quote "There is no reason for the property to fail, all the cabling is in good condition and it's passed all the test - the only recommendation we have is for an earth rod to be installed as the only earth [we could find] on the property is on the mains water pipe". They have took the results back to the boss who is going to double check them and fill in the report and certificate for me tomorrow - hopefully this will satisfy EDF.
What takes the absolute **** though is that EDF sent us a confirmation of service for gas (which is apparently being sorted next Wednesday by the National Grid) and electricity - which they will be billing us for on the 5th of every month. I swear if they charge me on the 5th of this month I'm going to go insane.
What takes the absolute **** though is that EDF sent us a confirmation of service for gas (which is apparently being sorted next Wednesday by the National Grid) and electricity - which they will be billing us for on the 5th of every month. I swear if they charge me on the 5th of this month I'm going to go insane.
That is a automatic code 1/2 (can't remember which) and should be an unsatisfactory certificate. You can not use the mains water pipe from a supplier as a earth!. Also there should be a earth on the gas supply.
I'm guessing it is a TT system. If that comes back as satisfactory without the earth rod being installed id be amazed
Do you know if the property is fitted with a RCD?
I'm guessing it is a TT system. If that comes back as satisfactory without the earth rod being installed id be amazed
Do you know if the property is fitted with a RCD?
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That doesn't sound good
EDF did say that a pass on a PIR would be OK - It has indeed passed (I phoned the boss after work, he's faxing the report + certificate in the morning) so I hope it's just a case of a pass being a pass, what do you mean by an automatic code? Also, what you you mean by a "TT system"? The power comes in from overhead cables and through the loft rather than out of the ground if that's what your on about.
As for having an RCD fitted - I'm pretty sure it does have one fitted, the consumer unit is pretty new with a big master switch on the left (I'm assuming this is the RCD?) and smaller switches for different circuits on the right.
Cheers
Edit: No need to explain the automatic code any more - I've done a bit of Googling and found what the Recommendation Codes mean!
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A TT supply used the physical mass of the earth as the return earth path to the transformer, as opposed to TN systems which use a conductor (we'll not go into TNS vs. TNCS atm...)
Anyway with a TT supply obviously you need a electrode to connect to physical earth (you haven't been allowed to us a water pip for the best part of half a centurary), and RCD protection to all ciruits due to the high impedance earth path.
There is no way a satisfactory PIR should have been issued if its relying on the water service for earth (of course water service should still be bonded regardless)
Anyway with a TT supply obviously you need a electrode to connect to physical earth (you haven't been allowed to us a water pip for the best part of half a centurary), and RCD protection to all ciruits due to the high impedance earth path.
There is no way a satisfactory PIR should have been issued if its relying on the water service for earth (of course water service should still be bonded regardless)
I'm in such a bad mood right now it's unreal - here is how today panned out:
Pick up PIR from electrician (satisfactory) and fax it to EDF who confirmed that MeterPlus/nPower would be out to my house between 15:00 and 22:00 to reconnect the power - that's a fairly large time scale but it's cool, I'll have power. Anyway, I phone EDF at 16:30 to check that MP are definatly coming out, the lady on the phone calls them and confirms it's a live job on their system so I sit in the darkness with no power, gas or water until 19:00 when I ring EDF again to ask what the craic is as I don't trust them at all. The lady says a MP engineer came to my premises but could not get an answer and left a card - I was sitting in the doorway adjacent to the front door deliberately so they could see me (I'd lit the room with a few candles) and there was NO card through my door so she apologises and re-books the call out for between 19:00 and 22:00.
Roll on 19:55 and I ring EDF again as their customer services close at 20:00 to double check the call out, the lady once again confirms everything is OK so I go back to waiting in the cold, bored stiff. 21:15 rolls around and I call their emergency helpline as MP still haven't come out - only to be trolled by the customer "service" representative who does absolutely nothing to help me and tells me the times given by MP are provisional and they can't guarantee anyone will be out so the job will roll over until tomorrow, if an engineer is available. This means I have to get up and drive the 27 miles from my current flat to the new house before 8am tomorrow.
Please someone tell me there is a company I can call that will kick EDF/MP in to shape? If I have to wait in the cold without any utilities another day I'm going to go insane - in fact, if I have to wait another day I'm personally putting a fuse in the board, they can sue me all they like - they can't mess people about like this.
Edit: Also, the CS troll told me they are charging me for the missed call out earlier in the evening - £60. That is laughable, what about my time (especially the two hours I had to take unpaid from work) waiting around for their people to turn up?
Pick up PIR from electrician (satisfactory) and fax it to EDF who confirmed that MeterPlus/nPower would be out to my house between 15:00 and 22:00 to reconnect the power - that's a fairly large time scale but it's cool, I'll have power. Anyway, I phone EDF at 16:30 to check that MP are definatly coming out, the lady on the phone calls them and confirms it's a live job on their system so I sit in the darkness with no power, gas or water until 19:00 when I ring EDF again to ask what the craic is as I don't trust them at all. The lady says a MP engineer came to my premises but could not get an answer and left a card - I was sitting in the doorway adjacent to the front door deliberately so they could see me (I'd lit the room with a few candles) and there was NO card through my door so she apologises and re-books the call out for between 19:00 and 22:00.
Roll on 19:55 and I ring EDF again as their customer services close at 20:00 to double check the call out, the lady once again confirms everything is OK so I go back to waiting in the cold, bored stiff. 21:15 rolls around and I call their emergency helpline as MP still haven't come out - only to be trolled by the customer "service" representative who does absolutely nothing to help me and tells me the times given by MP are provisional and they can't guarantee anyone will be out so the job will roll over until tomorrow, if an engineer is available. This means I have to get up and drive the 27 miles from my current flat to the new house before 8am tomorrow.
Please someone tell me there is a company I can call that will kick EDF/MP in to shape? If I have to wait in the cold without any utilities another day I'm going to go insane - in fact, if I have to wait another day I'm personally putting a fuse in the board, they can sue me all they like - they can't mess people about like this.
Edit: Also, the CS troll told me they are charging me for the missed call out earlier in the evening - £60. That is laughable, what about my time (especially the two hours I had to take unpaid from work) waiting around for their people to turn up?
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Err it looks like he was right to try and phone them and confirm they were going to arrive, which they didn't. I'd be pretty impatient with a company that had treated me in the way he has been treated and the eventual outcome shows his concern was valid.
Wicksta hit the nail on the head - I don't trust them even a tiny bit, they are getting a phone call at 8am this morning too.
Anyhow, no internets out at the new house - I'll update this thread when I get back
Hurrah! Guess who this is:
That be the Meter Plus guy who was meant to be at mine before 10pm last night! I called EDF at 8am and got through to a young lad who lives three streets away from my new house (how lucky was that?) he was extremely helpful and called Meter Plus directly rather than going through EDF's appointments department and got them to get someone out before 11am
MP couldn't give a valid reason why nobody came to my house yesterday and why they said someone had visited earlier in the day but I wasn't in so he has filed a complaint for me - he knows the layout of the houses and understands just where I was sitting and realises that you simply can't fail to see someone sitting that close to the door & window.
Anyway, I've had a busy day decorating - managed to get a few door frames off and most of the living room painted! There is plenty more to do though. Thanks for everyone's help, it's been (mostly) very helpful and one or two posts have directly helped me get the power back on - top stuff
Roll on Wednesday for the gas meter to be installed (get ready for "Gas engineers - Why won't EDF give me gas?")
Craig
That be the Meter Plus guy who was meant to be at mine before 10pm last night! I called EDF at 8am and got through to a young lad who lives three streets away from my new house (how lucky was that?) he was extremely helpful and called Meter Plus directly rather than going through EDF's appointments department and got them to get someone out before 11am
MP couldn't give a valid reason why nobody came to my house yesterday and why they said someone had visited earlier in the day but I wasn't in so he has filed a complaint for me - he knows the layout of the houses and understands just where I was sitting and realises that you simply can't fail to see someone sitting that close to the door & window.
Anyway, I've had a busy day decorating - managed to get a few door frames off and most of the living room painted! There is plenty more to do though. Thanks for everyone's help, it's been (mostly) very helpful and one or two posts have directly helped me get the power back on - top stuff
Roll on Wednesday for the gas meter to be installed (get ready for "Gas engineers - Why won't EDF give me gas?"
)Craig