1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Email etiquette

Discussion in 'Careers, Employment and Professional Development' started by TNGL, Apr 30, 2020.

  1. Dave M

    Soldato

    Joined: Oct 17, 2002

    Posts: 5,478

  2. bainbridge

    Mobster

    Joined: Dec 9, 2009

    Posts: 3,521

    Location: Bristol

    With internal emails:

    Hi Jim

    Please can you blah blah?

    Thanks

    John

    So what if the extra few seconds being polite adds up to a significant amount of resource, is taking the time to be polite a waste of resources?

    You've probably guessed I'm not a manager.
     
  3. Diagro

    Sgarrista

    Joined: Jun 3, 2012

    Posts: 9,147

    I find that managers who use as little words as possible are the worst to work for.

    I literally go out of my way to be as polite as possible. I use correct greetings and sign offs.

    Boils my fluids when I get a reply that's a single word.
     
  4. Azza

    Caporegime

    Joined: Dec 6, 2005

    Posts: 35,355

    Location: Birmingham

    There's an assistant head at my partners work who replies to emails and changes the subject, cuts people out of CC, replies back 'to' someone other than the original sender and still doesn't cc them.

    It's absolutely baffling.
     
  5. .Lethal

    Soldato

    Joined: Jun 8, 2005

    Posts: 6,696

    Location: United Kingdom

    I know what you're saying but it's easier to try and not take it personally.
     
  6. Diagro

    Sgarrista

    Joined: Jun 3, 2012

    Posts: 9,147

    I find some managers simply can't use email. I know of a few teachers who were unaware what CC or BCC stand for. I mean... I teach year 7 students what that means...
     
  7. Semple

    Soldato

    Joined: Mar 5, 2010

    Posts: 6,534

    Wow...

    What's exactly wrong with saying

    "Hi Ivrtwr3,

    Please see the attached for the information you requested.

    Thanks,
    Semple"

    That's a perfectly acceptable/format/adheres to email etiquette email.

    I can't see how "Hi" is any less formal than a Good morning/afternoon.


    I do remember when i first started a contracting job, one of the women emailed the boss saying "Hey ABC ...." and he went a bit mental about it.
     
  8. drakulton

    Hitman

    Joined: Apr 20, 2015

    Posts: 718

    It looks like military comms which is just pertinant info without the pleasantries.
     
  9. SideWinder

    Consigliere

    Joined: Jun 12, 2004

    Posts: 149,086

    Location: NW5

    In my previous company, the more senior the management the less words were in the e-mail. So quite a few of the Directors/Heads of just replied with "yes", "free?", "when?" etc.
     
  10. ivrytwr3

    Mobster

    Joined: Aug 25, 2006

    Posts: 3,886

    You've answered your own question. 'Hey', 'hi' etc, not very professional or courteous. BUT that's just my opinion. I don't like to see that and so i don't send like that either.

    Yup, to the point. So many emails from companies that have so much 'flower' in them that you have to read walls of text to either get to what they want or thew answer to the question you have asked.

    I also prefer, BLUF - bottom line up front ie

    Good morning Boss,

    BLUF - Power outage overnight 14 Jun 20; UPS failed.

    So straightaway the boss knows the what the email is about and whether it is important or not - the rest of the email is what happened and what was done etc.
     
  11. ivrytwr3

    Mobster

    Joined: Aug 25, 2006

    Posts: 3,886

    Or a huge new tech coming in, reams of text from the email trail and the boss sends you one word, "thoughts?"
     
    Last edited: Jun 15, 2020
  12. SideWinder

    Consigliere

    Joined: Jun 12, 2004

    Posts: 149,086

    Location: NW5

    Then you die inside wondering if they want a short answer back saying "meh" or an essay.